Forum Discussion
Method_Badger
9 months agoRising Newcomer
I’m trying to play ultimate team on ps5. However, when I open the app and get to the screen that says “press any button” as soon as I press a button a white screen pops up with an alert that’s says “can’t connect to the server…” the error code on the white screen is ERROR: 0x00000006. The error code on the pop up message is WV-109144-9. The NAT is type 2
EA_Aljo
Community Manager
9 months agoTry power cycling your equipment with these steps:
- Unplug your modem/router for 2 minutes
- Hard restart your console by holding down the power button until it turns off
- Power it all up and try playing again
Let me know if this helps or not. Thanks