Can’t upload my road to glory player to madden 26 PS5

My servers are working my internet is connected with an ethernet cable I can’t transport my player from college football wrote the glory to madden 26. It keeps telling me upload failed. My PlayStation subscription is good my Internet good my account I’m logged in and I don’t know what to do. I don’t know what to do. I’m trying to transform and it won’t let me can I get help please