Forum Discussion

DrewskiTPK's avatar
DrewskiTPK
Rising Traveler
13 days ago
Solved

Game Crashing [Info Requested]

Hard crashes in menu and had it crash in play now right on the intro. This has happened since last College football 25, I am on an Xbox Series X. 

[CM - updating thread title and tags for clarity and visibility]

  • Marking as solution only for visibility. We are working to gather more information about this issue. 

    Hi everyone, 

    We appreciate all the info you've been sharing with us so far. We've been looking into the reports of game crashes, and we were hoping you could help us out with some details: 

    • Which platform are you playing on? 
    • What's your Xbox Gamertag or PSN ID? 
    • Which game modes are you seeing the crashes in? 
    • Where are the crashes happening in-game? Is it happening in the menus or in the middle of a game? Where specifically in the menu or during a game does it crash?
    • What was happening in the game leading up to the crash? 
    • Did you get any error messages or error codes when it crashed?
    • Please include the names of any Team Builder teams you were using when the crashes happened.
    • What teams, stadiums, and uniforms were you using?
    • Which playbook are you using? Did you make any specific changes to your playbook before this started happening?


    Also, if you can make sure that data sharing is enabled in the College Football 26 settings, that would be helpful for us. You can enable data sharing using the steps below: 

    1. Go to the More tab on the main menu
    2. Select Extras
    3. Select EA Account
    4. Set the Share Usage Data option to "Yes"


    Please reply to this thread with as much of the info above as possible, and we can pass it along. Thank you! 

411 Replies

About College Football 26 Technical Issues

Trouble with codes, connectivity, or performance in EA SPORTS™ College Football 26? Join us to get help from the forum community.222 PostsLatest Activity: 3 hours ago