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Phillips666666's avatar
Phillips666666
Rising Novice
4 days ago

I need help or a refund

Pre order college 27 and even after I had it couple days I been freezing up on me like in 4th quarter it don't do it often but here lately it getting worse

4 Replies

  • Phillips666666's avatar
    Phillips666666
    Rising Novice
    3 days ago

    It acting up again I got threw one game then it froze up on me 

  • Steviewebb1304's avatar
    Steviewebb1304
    Seasoned Newcomer
    4 days ago

    I was playing dynasty offline and I was on the practice field. My screen went black while playing. Checked internet and all my other games load just fine. I have deleted and reinstalled the game with no luck on resolving my issue. 

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Phillips666666​ 

    If you happen to be on Xbox, can you check if playing at 720P resolution has any effect on this please? 

    Please also note that Xbox users are currently seeing connectivity issues. Please monitor the Xbox Status page to see when this is resolved.

    Xbox Status

    Thank you. EA_Barry.

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