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PSNisgarbage's avatar
PSNisgarbage
Seasoned Newcomer
3 months ago
Solved

Banned during the new signing day event

Just got permanently banned during the signing day event for cheating. Hoping this is a mistake I'm so upset right now all the money and time spent for nothing. I didn't cheat I was taking part in quitting the game if I was the away team for quick points. I didn't think that warranted a permanent ban. 

My email says permanently banned but the ticket on the site says warning and PC platform even though I was playing on play station. 

discussion
gameplay discussion

7 Replies

  • EA_Pythia's avatar
    EA_Pythia
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 months ago

    Hello PSNisgarbage​,

    please contact EA Support to submit an appeal for the ban. We don't have access to account information here in the forum and can't help with sanctions. 

  • EA_Pythia's avatar
    EA_Pythia
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 months ago

    We don't have any access or insight into bans and appeals here, so I can't really give an opinion on that. Every case is individually reviewed by the Terms of Services Team, which is separate from our team here on the forum. 

  • MOB-DG's avatar
    MOB-DG
    Seasoned Newcomer
    3 months ago

    Same here and nothing wrong was done; to be banned after spending hard earned money on this game and the time spent grinding is insane. I put in an appeal instantly and they have still done nothing not even a reason as to why!! 
    😤😤

  • Brozek16's avatar
    Brozek16
    Seasoned Rookie
    3 months ago

    I promise you might as well make a new ea account and start from scratch, no money spent. It took me 25 days to get unbanned after a false ban.

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