Lost coins in auction house

Hey there. An advisor can look into this for you. Please open a case by following the instructions here. Thanks!

I did, said there's nothing they can do within 72 hours of it happening

I'm sorry to say, we're not able to recover those coins then.

Same, but mine was only 40,000. I was bidding on an 83 player and lost the auction but the coins did not come back. Glad I did not bid more. 

what kind of support is that????

Losing half a mil is crazy.