Forum Discussion

botravis's avatar
botravis
Seasoned Hotshot
18 days ago

Game disconnecting mid game

Is anyone else having problems with their game disconnecting mid game? Is it some kind of DC glitch? Is the server just that bad? Pleas help me out with info so I can know what I’m up against. Thanks 

5 Replies

  • I was having issues with games causing my Xbox to just shut off completely. Radio silence from ea the last 2 weeks. I

  • Hi there, sorry to hear you’re running into disconnection issues.

    Please try the steps in our general troubleshooting guide first and see if they help.

    You can also try testing with a different network connection or a mobile hotspot, if available.

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    17 days ago

    Hi, the situation you described is being tracked in this thread.

    Please avoid taking unrelated threads off topic. Thank you for understanding.

  • carterliles2015's avatar
    carterliles2015
    Rising Novice
    17 days ago

    No problem! It's been 13 days since a really was made on that thread, can we get any sort of communication on the issue? I'd be happy to look for updates and provide feedback on that thread. 

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    13 days ago

    When a Community Manager is already following a report, the information has been passed along to the studio. If we don’t provide another update after that, it means there isn’t anything new that we’re able to share yet. I’ll continue making the studio aware that players are eager for more transparency and that this concern is understandable.