Forum Discussion

OSI2016's avatar
OSI2016
Newcomer
1 day ago
Solved

Desync before kickoff for 3 days now

Platform: PS5
Mode: Road to the College Football Playoff
Issue: Every online game desyncs before kickoff. The message says, “A Desync Has Occurred. The scores, stats, and quit from this game will not be recorded.”
Troubleshooting completed:

  • Reinstalled the game
  • Deleted game profile
  • Backed up saves to cloud
  • Tried a different internet connection (mobile hotspot)
  • NAT Type 2
  • Other online games (NBA 2K26) work normally
  • Hey there. Try deleting your macros. We've seen this work for others with desync issues. Let me know if that helps or not. Thanks!

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey there. Try deleting your macros. We've seen this work for others with desync issues. Let me know if that helps or not. Thanks!

  • OSI2016's avatar
    OSI2016
    Newcomer
    1 day ago

    Thanks!  That worked.  Now when I'm playing on defense a pie chart comes up with suggest pass etc.  

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    12 hours ago

    Great! Reach out again if you have any other issues. Good luck and have fun!