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SOM21's avatar
SOM21
3 years ago
Solved

Command

Hi,

I do not appear to be able to load the Command and Conquer Remastered edition at all. I get to the launcher,but upon pressing anything other than the map editor I get a crash...

Event Viewer claims the below...

Faulting application name: ClientLauncherG.exe, version: 1.153.11.25007, time stamp: 0x5f6b6764
Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x82dc99a2
Exception code: 0xc0000005
Fault offset: 0x0004d9b6
Faulting process ID: 0x44d8
Faulting application start time: 0x01d8fdf26a748496
Faulting application path: E:\Program Files\EA Games\CnCRemastered\ClientLauncherG.exe
Faulting module path: E:\WINDOWS\System32\ucrtbase.dll
Report ID: 678c7b26-d26b-4506-855a-ec3a21f31f5b
Faulting package full name:
Faulting package-relative application ID:

I have reinstalled Windows 10 from a USB stick (although not clean) and reinstalled most of the C++ redistributables I am now at a loss why it won't work ☹️

I also tried some command prompt sfc /scannow  any ideas?

  • SOM21's avatar
    SOM21
    3 years ago

    I found the answer....Literally go to the EA app and then click on the 3 lines in the top left corner and click on settings, then click on application and scroll down to where it says enable in game overlay! turn this off and your will be back playing the games in seconds! Credit goes to the people above in this thread for finding the solution!

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  • SOM21's avatar
    SOM21
    3 years ago

    I found the answer....Literally go to the EA app and then click on the 3 lines in the top left corner and click on settings, then click on application and scroll down to where it says enable in game overlay! turn this off and your will be back playing the games in seconds! Credit goes to the people above in this thread for finding the solution!

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Thanks for sharing what fixed this for you @SOM21! Glad to see you were able to get in-game! 👍 

  • Nyerguds's avatar
    Nyerguds
    Hero+
    3 years ago
    @SOM21 Moved your post, since apparently stuff about the Remasters is now merged into this forum.
  • SOM21's avatar
    SOM21
    3 years ago

    Just wish I could rename my thread it appears to have gotten truncated....

  • 5e4ca1ca340d1bf's avatar
    5e4ca1ca340d1bf
    3 years ago
    @SOM21 That didn't work in my situation; I get this error message:
    Creating crash report...
    Saving crash report...
    Writing dump file...
    Contacting crash reporting server: http://crashserviceext.petroglyphgames.com:6570/
    Packaging report for upload...
    Zip: C:\Users\Edwin\AppData\Roaming\CnCRemastered\ClientG-exe_2022-11-25_16-54-31-000_17584.zip, Created: 1
    Sending crash report
    15590 sent.
    Petro Crash Link:
    http://eoncrashservice.pg.loc:8080/MMORTSCrashViewer/ClientGetFile?id=1609706&type=report
    Done.
  • SOM21's avatar
    SOM21
    3 years ago

    What does your Windows Event viewer say?

  • roree13's avatar
    roree13
    3 years ago

    Hello, tried this.

    I have nothing listed under "Settings". Where is the Application??

  • Nyerguds's avatar
    Nyerguds
    Hero+
    3 years ago
    @SOM21 You can. Just edit the top post and click in the title area. It's kind of unintuitive because it doesn't look like an edit area before you click in it, though

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