Hi,
I have problem with my funds refresh today.
I payed for 50.000 funds in Command & Conquer : Tiberium alliances and when i refreshed, i have only 5.000.
Order # : 1224059439
I payed with my rench Mastercard, please fix this as quickly as possible.
I funds this account since 5 mois, and anothers, and never have this issue.
thanks you
Only Customer support has the needed tools and permissions to deal with account related enquireries.
This unfortunately means people here on Answer HQ will not be able to help you directly and I can only advice to contact Customer Service/Game Advisors.
Contact a Game Advisor...
Here's how:
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
hi
i have same problem (i purchased 22k and get onle 5k TA funds)
i contacted game advisors 2 times and mi problem is not solved
this hapened to me in august 31 and today is september 24
now u can se how long it takes to fixs this
and if u play this game u know how big problem is when u dont have TA funds
+ i dont want to buy more becose im not shore if this is goin to hapen again
for me 24dolars is not smal money (i have to work 12h for that)
