Forum Discussion

Rising Newcomer

28 days ago

Game won’t Open ?

Hello, I downloaded the mobile version of the game for the first time, but it won’t open properly. It gets stuck on the very first loading screen and doesn’t go any further.I have already uninstalle...

c&c rivals

ios

EA_mplsnow

Community Manager

28 days ago

Hey hquaadhhw7im,

Just to confirm, are you trying to play Command & Conquer: Rivals?

If so, please try the following troubleshooting steps:

Check whether your iPhone is up to date
Close all apps that are open in App Switcher
Delete the app, restart your device, and reinstall it
Check if you have at least 5Gb of storage left on your device
Try opening the game on mobile data
Disable 'Game mode'
Under Settings, find the game and ensure Local Network and Background App Refresh are on
Go through these iPhone troubleshooting steps

Let us know how it goes, thanks!