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misagharaste's avatar
misagharaste
7 years ago
Solved

i dont receive my Reinforcements Package after purchace

Dear C&C Rivals and all of  you , Hi I dont receive my Reinforcement Package after purchace, i purchase(Reinforcement Package (9.99$) ) on 10th september , 18:30 o'clock , After the purchase, t...
  • EA_Grasshopper's avatar
    EA_Grasshopper
    7 years ago

    Hey @misagharaste have you tried making a support ticket directly in game? You can do so by navigating to Settings > Help. Fill out the details there and your case should go through.

misagharaste's avatar
misagharaste
7 years ago

Hi @Moskolonel 

I think chat is inactive because I can't chat with your support team and no one is accountable.
  • misagharaste's avatar
    misagharaste
    7 years ago
     

    Hi again, I emailed @EA_Grasshopper , hope they answer so I can get my purchase back.

    **((i purchase(Reinforcement Package (9.99$) ) on 10th september))**

    It is noteworthy that on the same day I bought a gift twice that I could not get the first one.

    • Moskolonel's avatar
      Moskolonel
      Legend
      7 years ago

      @misagharaste 

      Sadly @EA_Grasshopper  can't make something here only EA assistance can help you to recover your missing content.

      If we have answer to your question please accept solution, if you like a post please granted xp 🙂.

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