Hi @brickerhaus,
No, you receive all the cards that you're supposed to when you open up crates. We are adding 'bonus' cards to the vault, with the number of cards depending on the crate that you opened. If you decide to open the vault, then you'll receive those 'bonus' cards; if you decide not to, they will continue to hang out in the vault.
For the reset, that is to allow players to earn rewards for re-climbing the ladder. For the March reset, we changed it so that players would start higher on the ladder, making the climb up to Tiberium a bit easier. Hopefully this was a good change and will help players reach their goals within the month. We are still listening to feedback though, so please let us know what you think - is the reset working or does it still feel too restrictive?
Hi @Renardin6,
I appreciate the detailed feedback that you sent. However, these changes were already planned before we received your feedback. We will considering that feedback, plus the feedback that we're hearing after the changes, into consideration as we move forward. Also, the gold crates are designed to give Diamonds, so it's not a surprise that they didn't.
Hi @Mister_Crac,
I don't know what the prizes are for the March events, so I really can't say. Sorry ☹️
Hi @Brainbashborris,
There are crates that you can get for free: daily Common crate, Rare bounty crate, and the Convoy crates. There are also Crates that are available for purchase: Epic, Colossal, Faction crates. And now, there is a Vault that you can purchase that will also get you cards - after you have filled it with 'bonus' cards from opening crates. These 'bonus' cards don't take away from what you receive in your free crates, and you don't need to buy the Vault - it's an extra for those who wish to open it. The cards also stay in the Vault, so if it's not opened this time, it's still possible to open it next time it becomes available.
I tried addressing some common questions and I'll continue to read through the thread. Whether I addressed you directly or not (not meaning to slight anyone!), I'm gather all your feedback, so please continue to talk and ask questions.