EA QV TeamHi @ESGudjohnsen and thank you for reporting this.
The pre-registration rewards are planned to go out later this week.
As for the performance issue, can you try to close all unrequired background apps, clear cache and do a fresh install to see if that can improve the performance? Thanks!
Hi @EA_HighCommand ,
thank's for your answer. For the pre-registration rewards i'll wait, thanks for let me know.
For the performance issues, i closed all background apps (as i always done), i've cleared cache and performed a fresh install. Sadly nothing worked, after few seconds the situation collapse and the game runs awfully as always, making impossible to play or even navigate menus. What else can i do?
Thanks!
EA QV TeamThank you for the swift reply, much appreciated.
Can you provide us with the details of the device (Settings -> About Phone/Device), so we can investigate this further? Thank you!
@EA_HighCommand these are the details, hope are all you need. If not, feel free to ask for additional informations. Waited so long for this game that i'll provide you everything you need to know to be able to play it 🙂
Product: Asus Zenpad 3S 10
Model number: P027
Android version: 7.0
Android security patch: 5th june 2018
Kernel version: 3.18.35+
Build number: WW_ZenPad-14.0210.1806.33-20180621
CPU: MT8176 6-Core 2.1GHz 64bit
GPU: IMG GX6250 650MHz
RAM: 4Gb
