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It has been 2 weeks. Grasshopper, Can you speed this up any?
I have sent a screenshot of the forum post to support. Maybe that will alleviate their confusion. Be really doubt it. Lol
@braines1 I think you got a reply from the person I reached out to. As long as you follow their steps, they should be able to sort you out! Hope you get them soon!
- 7 years ago
My case has a lock on it and I cannot respond or add the responses needed.
Simply: I purchased the Daily cards level 3 (It was normally 3000c but a software upgrade lowered it to 1600c) Even though it showed 1600c, the game charged me 3000c.
- 7 years ago
Wow. Now my case says RESOLVED. Unbelievable how poor customer service is.
The note said I had to open a new case. I did and expect the poor service to continue.
- 7 years ago
Yeah, seems they really dont care. Tell you stuff to get you to forget or go away, and you never recieve a fix. I know what happened to other games I used to play that did the same things... it got to be where it was no longer fun, and I quit playing and found a similar fun game, and uninstalled the sucky one. I hope this one is different, but if they keep cheating you out of your stuff, then it dont seem like it. I think I have 3 or 4 bug reports filed right now, and haven't had one of them resolved yet. I just got another after the last update... smh...really... how much more do we have to endure until they get things fixed or at least compensate for the stuff lost...smh...
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