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trsitenblaine's avatar
trsitenblaine
2 years ago

Chapter 12 Impossible Mode Stand By Message

I’m having a soft lock issue with impossible mode chapter 12 all doors save points and stores say stand by and the bug is within the save 
dead space
technical issues
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

Hey, @trsitenblaine 

For the soft lock issue in Chapter 12 of Dead Space Remaster, where all doors, save points, and stores display "stand by," here are some troubleshooting steps that might help you continue playing:

Restart the Game:

Completely close the game and restart it. This can sometimes resolve temporary glitches.

Reload an Earlier Save:

If you have an earlier save file, try loading it and replaying the section leading up to Chapter 12. This might help avoid the bug.

Check for Updates:

Make sure your game is up to date. Developers often release patches to fix bugs, and an update might be available to resolve this issue.

Restart the Chapter:

If possible, restart Chapter 12 from the beginning. This can sometimes reset the in-game triggers and fix these types of issues.

Clear Cache/Repair:

  • EA App's Cache (Top Left Menu > Help > App Recovery)
  • EA App - Repair (My Collection > Tile Dots > Repair)
    EGS - Repair (Library > Tile dots > Manage > Verify)

If none of these work, let us know!

5c157e72c6e8b2d's avatar
5c157e72c6e8b2d
9 months ago

Hi, I also am softlocked in the same way as the original poster on my PS5 in Impossible mode. WHen I kill the guardians at the door there in chapter 12 it does not open the door, I have reloaded my save 10+ times now and killed them in a few different ways. 
I have also closed out of the game and deleted and reinstalled the game and am still get the standby on the door after killing the guardians. 

When I first got to the area I killed the guardians, the door opened and I went through, did the power cell puzzle and was about to die in the room after turning gravity off so I quit to the main menu. 

My save is in the hallway right before the guardian door and everything is red and on standby. 

This is my last trophy for the platinum, and this is the end of the game so any help would be greatly appreciated.

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