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johniebravo's avatar
3 years ago

Dead Space Crashing on PS5

I have had several crashes now when playing Dead Space remake on PS5. The screen will go black and I will here an audio buzz until it eventually just powers the console down. I have to press the power button twice to get it to come back online. Since I have moved from surround sound multi Chan setup to headphones it appears to be more stable, but need to give it more time to see if that really made a difference.

9 Replies

  • Me my sound crash in the menu of the game, big audio buzz and after no sound in the game. I try everything and always the same probleme..

  • Definitely easy to reproduce. If I set in game to stereo with my eARC Sonos setup it works fine. If I try multi chan or 3d audio it crashes with buzzing noise and I have to manually power cycle the ps5.

    If I use headphones with 3d audio it works fine.

    Hoping EA can fix quickly like they did the graphical issues (which looks great now btw)

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @johniebravo @gyj2paghww5n 

    Thanks for taking a moment to share what you are running into, would it be possible to get additional information if this is still happening?

    Platform:
    PSN ID/Xbox GT:
    Region:
    Are you using internal or external storage?
    Date this issue started (is it still happening?)?
    Is anything else happening?
    If possible, share a Screenshot or Clip...
    If on PC, please share a DxDiag

  • Absolutely!

    Platform: PS5
    PSN ID/Xbox GT: johniebravo3
    Region: United States
    Are you using internal or external storage? native ps5 SSD
    Date this issue started (is it still happening?)? Since game was released. It is still happening
    Is anything else happening? This is the only issue I’ve run into so far. See above in my post for any other details or please let me know!
    If possible, share a Screenshot or Clip...
    If on PC, please share a DxDiag

  • Platform:  PS5
    PSN ID/Xbox GT: kevino_104
    Region: Quebec, Canada
    Are you using internal or external storage? internal
    Date this issue started (is it still happening?)? launch day, 27 Juanary
    Is anything else happening? even with the patch today, when i start the game, there is a big crash noise and after that no more noise. No noise in the menu and no noise in the game. i try TV and PlayStation Head set and same probleme.
    If possible, share a Screenshot or Clip... cant put clip but just imagine a big noise (kkrrrrshhhhchhhh) and after that nothing... 

  • I have the same issue. My ps5 crashes while I'm playing the game, I've tried deleting and reinstalling and it's still happening 

  • Update: I experienced the freeze again but this time it was on stereo. I deleted the game and re-installed and the latest update dropped. I’ve been playing quite a bit using multi chan sound and haven’t experienced another freeze yet. Not sure if it was the reinstall or the latest update because both happened at the same time. Will keep ya’ll posted and let you know if I experienced the issue again. Cheers.

  • Shehryar929's avatar
    Shehryar929
    8 months ago

    Game just keep crashing. Even tried clearing cache and rebuilding data base. This is quite annoying 

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