Forum Discussion
EA_Shepard
Community Manager
12 months agoHey, @4IXMUR
I wanted to follow up on this thread to see if you're still experiencing issues with the game. If you need any further assistance, please let us know!
Cheers!
12 months ago
@EA_Shepard
Greeting. Yep, it still relevant.
Greeting. Yep, it still relevant.
- EA_Shepard12 months ago
Community Manager
Try these.
Delete EA License Files:
- Make sure the EA app is closed.
- Press the Windows key and "R" at the same time.
- Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER.
- Enable View Hidden Files and Folders
- Delete all files in the "License" folder.
Please clear your temp files:
- Press the Windows key and "R" at the same time
- Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER".
- Your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
- (If some files or folders can't be deleted, reboot and try again.)
After these, I typically clear the cache in the EA app one more time and then relaunch it.
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