EA says I don't own DS2 when I do.

Question

Back in 2013 I bought DS2 Collectors Edition. EA Library shows that I own the Standard Edition, no matter how often I input the Collectors Edition key. Worse, whenever I try to install it from the EA app, it tells me that I don't own the game. Yet, it is in my Library. It tells me to go Game Hub and get it from there as I removed it from my Library a few years ago. Nothing I do convinces the app that I own the game, even though it appears in my Library and says Standard Edition owned. HELP!

super-bilbo · Answer

HiToday I was going to download DS2 from "my library" ,&nbsp; but a message is shown saying " you don't own the game. "&nbsp; !!!I can't understand why it tells me that !&nbsp; &nbsp;because I have had it installed previous&nbsp; ?!I 'm using Windows 11 Pro,&nbsp; 25H2&nbsp; &nbsp; version.Please Help&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;