In Game Origin problem
I have Dead Space 3 buyed downloaded and instaled and when i open the game in game origin is not avalible when i press F1 + Shift i use windows 8 Please Help !!! Note : i have tried both origin ingam...
Forum Discussion
I wrote to tech support. I was told to go here.Correspondence with tech support:
Sesenando: Thanks for contacting EA Customer Experience, my name is Sesenando. How may I assist you today?
you: Hello! I've already talked to you today.Seems,case 09601515. My "origin in game" in dead space 3 does not work . I was told to remove the program and install it. I reinstalled Windows 8(OC). it did not help me
Sesenando: Could you please be more specific or provide an additional information on the issue that you are having?
you: OK
you: Not working "origin in game" in dead space 3
you: That's a problem that is similar to mine http://answers.ea.com/t5/Dead-Space-3/Origin-in-game-says-it-must-be-turned-on-Still-not-working/m-p/1394146#M7062
you: Sorry for my English. I am from Russia =)
you: That's a problem which is similar to mine*
Sesenando: No worries, your english is doing fine.
you: ok)
you: thanks google translate xD
Sesenando: I am sorry to hear that you're having an issue playing Dead Space 3. I definitely understand the inconvenience this matter is to you but do not worry, I'll do whatever I can to assist you on this one.
Sesenando: May I please have your name so that I can address you properly?
you: Vladislav)
Sesenando: Nice to meet you, Vladislav.
Sesenando: Are you receiving any notification while experiencing the issue?
Sesenando: Are you still there?
you: Yes.I received a notice . Turn "origin of the game"
Sesenando: Vladislav, may I please know the exact notification that you are receiving while experiencing the issue?
you: Ok.1-2 min
Sesenando: Ok.
you: origin in game is not available.When disabled "origin in game" downloadable content available. Exit the game, activate the function " origin in game" in the software setup origin, then restart dead space 3
Sesenando: Can you provide me a screenshot?
you: inscription in Russian)
you: how do I show it to you?
you: screenshot ready)
Sesenando: Can you write here the exact notification?
you: in Russian?
Sesenando: Yes, please.
you: Origin In Game недоступен. При отключенной функции Origin In Game загружаемый контент недоступен.Выйдите из игры,активируйте функцию Origin In Game в программных настройках Origin,затем снова запустите Dead Space TM 3.
you: Origin In Game недоступен. При отключенной функции Origin In Game загружаемый контент недоступен.Выйдите из игры,активируйте функцию Origin In Game в программных настройках Origin,затем снова запустите Dead Space TM 3.
Sesenando: Thank you for that information.
you: =)
Sesenando: Could you please check if your Origin in game overlay is disabled or enabled. :
Here is the link that may greatly help to process this step.
https://help.ea.com/article/how-to-enable-the-in-game-feature-in-all-games-available-in-origin
you: ok
you: In other games, everything works fine. Feature was enabled
Sesenando: I see.
you: What do I do next?
Sesenando: Here are the additional steps :
- Please check for your firewall, anti-virus and any third party application. Make sure that it is not blocking the game.
- Please try running the game via an administrator. Right-click the game executable or shortcut and select "Run as administrator".
If prompted, enter username and password for the administrator.
- Please check for any updates and try repairing your game installation. Please go to your games library then hover your mouse to your game icon or card the right tick. You will see an option to check for any updates and to repair install your game.
- Please check for any updates and try repairing your game installation. Please go to your games library then hover your mouse to your game icon or card the right tick. You will see an option to check for any updates and to repair install your game.
you: My antivirus windows security essentials.I disabled firewall and Run as administrator
you: wait
Sesenando: Please run origin as an admin instead.
you: ok
you: not working
you: =(
you: Maybe it's because of windows 8? :D
Sesenando: Have you tried running the game in compatibility mode?
you: no xD
Sesenando: No worries, could you please try these steps :
Navigate to the desktop.
Right-click the game shortcut and select Properties.
Select the Compatibility tab.
Click the Run compatibility troubleshooter button.
Select Try recommended settings.
Ask the customer to read off the applied settings and notate them in case notes.
Click the Test the program... button to test the new compatibility settings.
If the game functions correctly, click Yes, save these settings for this program.
Sesenando: How's it?
you: not working
Sesenando: Have you tried uninstalling and reinstalling your Origin?
you: Yes.Not working
Sesenando: For clarification, are you seeing your game in your games library?
you: yes
Sesenando: Do you have the option to play the game?
you: yes)
Sesenando: Are you able to launch it?
you: yes
you: may have something to write in the properties of the game? (command line in origin)
Sesenando: And then what will happen?
you: I do not know
you: launch?
Sesenando: Yes when you launch/start the game are you able to play it?
you: yes
you: but I can not invite a friend to play co-op mode. he can
Sesenando: If you are able to play the game, what seems to be the issue.
Sesenando: I see,
Sesenando: So the issue here is that you are unable to invite a friend to co-op? Yes?
you: yes,in game)))
Sesenando: Can your friend invite you to play a co-op game?
you: yes
Sesenando: Have you tried these ways in inviting your friend?
From the Pause Menu, simply select "Invite Friend," and choose your desired player.
After you've created a Public or Private game by selecting Co-Op Campaign from the Main Menu, select "Invite Friend" from the co-op lobby.
Sesenando: 1.From the Pause Menu, simply select "Invite Friend," and choose your desired player.
2.Create a Public or Private game by selecting Co-Op Campaign from the Main Menu, select "Invite Friend" from the co-op lobby.
Sesenando: Have you tried that?
you: i have not tried
Sesenando: I see,.
Sesenando: I would suggest to try those steps to invite your friend.
Sesenando: Alright.
you: not working((
Sesenando: As for this matter, I would suggest to write or post a feedback in our website so that our developers and game administrator will be aware of your issue. Please note that they are checking for reports or feedback such as this to help our players. Don't you worry, I'll take a note of this matter as well to address your issue.
Sesenando: Ok.
Sesenando: Is there anything else I can help you with today?
Sesenando: Are we still connected?
you: escribe my problem on your forum?
Sesenando: Yes.
you: ok((((
Sesenando: I'm really sorry about that,
you: (
Sesenando: I'll be providing you a 15% discount code for your next game purchase to compensate you on the issue. This code can be redeemed at: http://store.origin.com and is valid till (Last day of the Calendar month) on released games (except Pre-orders, new releases and few selected titles
Sesenando: Would you like me to provide you this code?
you: no.thanks you)bye
Sesenando: Thanks for contacting EA Customer Experience, my name is Sesenando. How may I assist you today?
you: Hello! I've already talked to you today.Seems,case 09601515. My "origin in game" in dead space 3 does not work . I was told to remove the program and install it. I reinstalled Windows 8(OC). it did not help me
Sesenando: Could you please be more specific or provide an additional information on the issue that you are having?
you: OK
you: Not working "origin in game" in dead space 3
you: That's a problem that is similar to mine http://answers.ea.com/t5/Dead-Space-3/Origin-in-game-says-it-must-be-turned-on-Still-not-working/m-p/1394146#M7062
you: Sorry for my English. I am from Russia =)
you: That's a problem which is similar to mine*
Sesenando: No worries, your english is doing fine.
you: ok)
you: thanks google translate xD
Sesenando: I am sorry to hear that you're having an issue playing Dead Space 3. I definitely understand the inconvenience this matter is to you but do not worry, I'll do whatever I can to assist you on this one.
Sesenando: May I please have your name so that I can address you properly?
you: Vladislav)
Sesenando: Nice to meet you, Vladislav.
Sesenando: Are you receiving any notification while experiencing the issue?
Sesenando: Are you still there?
you: Yes.I received a notice . Turn "origin of the game"
Sesenando: Vladislav, may I please know the exact notification that you are receiving while experiencing the issue?
you: Ok.1-2 min
Sesenando: Ok.
you: origin in game is not available.When disabled "origin in game" downloadable content available. Exit the game, activate the function " origin in game" in the software setup origin, then restart dead space 3
Sesenando: Can you provide me a screenshot?
you: inscription in Russian)
you: how do I show it to you?
you: screenshot ready)
Sesenando: Can you write here the exact notification?
you: in Russian?
Sesenando: Yes, please.
you: Origin In Game недоступен. При отключенной функции Origin In Game загружаемый контент недоступен.Выйдите из игры,активируйте функцию Origin In Game в программных настройках Origin,затем снова запустите Dead Space TM 3.
you: Origin In Game недоступен. При отключенной функции Origin In Game загружаемый контент недоступен.Выйдите из игры,активируйте функцию Origin In Game в программных настройках Origin,затем снова запустите Dead Space TM 3.
Sesenando: Thank you for that information.
you: =)
Sesenando: Could you please check if your Origin in game overlay is disabled or enabled. :
Here is the link that may greatly help to process this step.
https://help.ea.com/article/how-to-enable-the-in-game-feature-in-all-games-available-in-origin
you: ok
you: In other games, everything works fine. Feature was enabled
Sesenando: I see.
you: What do I do next?
Sesenando: Here are the additional steps :
- Please check for your firewall, anti-virus and any third party application. Make sure that it is not blocking the game.
- Please try running the game via an administrator. Right-click the game executable or shortcut and select "Run as administrator".
If prompted, enter username and password for the administrator.
- Please check for any updates and try repairing your game installation. Please go to your games library then hover your mouse to your game icon or card the right tick. You will see an option to check for any updates and to repair install your game.
- Please check for any updates and try repairing your game installation. Please go to your games library then hover your mouse to your game icon or card the right tick. You will see an option to check for any updates and to repair install your game.
you: My antivirus windows security essentials.I disabled firewall and Run as administrator
you: wait
Sesenando: Please run origin as an admin instead.
you: ok
you: not working
you: =(
you: Maybe it's because of windows 8? :D
Sesenando: Have you tried running the game in compatibility mode?
you: no xD
Sesenando: No worries, could you please try these steps :
Navigate to the desktop.
Right-click the game shortcut and select Properties.
Select the Compatibility tab.
Click the Run compatibility troubleshooter button.
Select Try recommended settings.
Ask the customer to read off the applied settings and notate them in case notes.
Click the Test the program... button to test the new compatibility settings.
If the game functions correctly, click Yes, save these settings for this program.
Sesenando: How's it?
you: not working
Sesenando: Have you tried uninstalling and reinstalling your Origin?
you: Yes.Not working
Sesenando: For clarification, are you seeing your game in your games library?
you: yes
Sesenando: Do you have the option to play the game?
you: yes)
Sesenando: Are you able to launch it?
you: yes
you: may have something to write in the properties of the game? (command line in origin)
Sesenando: And then what will happen?
you: I do not know
you: launch?
Sesenando: Yes when you launch/start the game are you able to play it?
you: yes
you: but I can not invite a friend to play co-op mode. he can
Sesenando: If you are able to play the game, what seems to be the issue.
Sesenando: I see,
Sesenando: So the issue here is that you are unable to invite a friend to co-op? Yes?
you: yes,in game)))
Sesenando: Can your friend invite you to play a co-op game?
you: yes
Sesenando: Have you tried these ways in inviting your friend?
From the Pause Menu, simply select "Invite Friend," and choose your desired player.
After you've created a Public or Private game by selecting Co-Op Campaign from the Main Menu, select "Invite Friend" from the co-op lobby.
Sesenando: 1.From the Pause Menu, simply select "Invite Friend," and choose your desired player.
2.Create a Public or Private game by selecting Co-Op Campaign from the Main Menu, select "Invite Friend" from the co-op lobby.
Sesenando: Have you tried that?
you: i have not tried
Sesenando: I see,.
Sesenando: I would suggest to try those steps to invite your friend.
Sesenando: Alright.
you: not working((
Sesenando: As for this matter, I would suggest to write or post a feedback in our website so that our developers and game administrator will be aware of your issue. Please note that they are checking for reports or feedback such as this to help our players. Don't you worry, I'll take a note of this matter as well to address your issue.
Sesenando: Ok.
Sesenando: Is there anything else I can help you with today?
Sesenando: Are we still connected?
you: escribe my problem on your forum?
Sesenando: Yes.
you: ok((((
Sesenando: I'm really sorry about that,
you: (
Sesenando: I'll be providing you a 15% discount code for your next game purchase to compensate you on the issue. This code can be redeemed at: http://store.origin.com and is valid till (Last day of the Calendar month) on released games (except Pre-orders, new releases and few selected titles
Sesenando: Would you like me to provide you this code?
you: no.thanks you)bye
mine says that origin in game is disabled but it is not. i have turned it off then back on. updated. im out of ideas
- So it works for you?
- What is your operating system? I have windows 8
- Approved
I got it to work by booting it with admin privilages through Steam and having Dead Space run in full-screen windowed mode.
The one that worked for me was updating to the beta origin client.
Opt into the beta in the origin prefrences menu, reload, update, worked after that.
Whaaaaaaaaaaaaaaat? 😕mileyvery-happy: He had just started to work himself. Works even in full-screen mode
for me works after I torn off beta of Origin.
I have a beta version 😕mileyhappy:
me too but after I turn off it OIG start too working.
I posted this here (2nd page), but wanted to share in case it may help others (since the poster that helped me has a post there, too) - http://answers.ea.com/t5/Dead-Space-3/Origin-in-game-origin-UI-for-when-in-a-game-doesn-t-work-making/m-p/1396374
I had same problem (OIG would not work, no matter what. No access to DLC or MP). I originally had Origin in Beta mode. Rolled it back to normal, no dice. Tried windowed mode, no luck. Ran Origin & DS3 as Admin, and no luck. Already had vsync on, but tried turning off. I tried turning on OIG support for all games. Other games seemed to work (BF3, Crysis 2 & 3). I basically tried everything everyone mentioned in these forums, except on this topic I noticed the "open port" solution I hadn't tried. I figured it couldn't hurt. I looked at my settings, and my IP was 2.4, and port 3568 was open from Origin.
I noticed this forum poster, peterhero7, posted a youtube link, and said 3569 should be open. I didn't follow the youtube directions exactly, as I just opened port 3569 (UDP) for the IP my PC had right now which was 2.10 (not 2.4 like Origin had opened). I added this, and it worked. Still haven't went back to Beta version of Origin, but I reverted/played with all other settings, and works fine now. Also, I shut my PC down everytime I'm done using it, as it's only on 3-4 times a week. I imagine I will have to repeat this fix when I actually decide to play co-op, but now I know I can. I was actually trying to check for pre-order bonuses a friend from the UK said he got with this game, but I don't see them on mine, unfortunately.
I know you may know this isn't your issue, but I thought the same. Give it 2 mins & try it. You may be surprised. Thanks for starting this thread, as web searches were coming up empty for such an immediate issue (which I assumed was related to Humble Bundle people swarming the game).
- Approved
I changed my compatibility mode for the exe to windows xp service pack 3 compatibility. I'm running windows 7 64 bit. right click on exe>compatibility>windowsxp service pack 3.
- Approved
come on ea i have the same problem i use windows 8 too
This worked for me (running beta client):
1. Goto Application Settings and "Origin in game", change to "All games"
2. Disabled "Origin in game" by unchecking the checkbox
3. Restart Origin
4. Enable it again by checking the checkbox and restart Origin
5. Run game and now you should be able to invite friends
- Approved
Solution:
1, Switch the game to windowed or windowed full screen mode in the options menu2; Access dlc menu ingame (either at a workbench, or simply select the "invite friend" option"
3; Switch game back to full screen
4; enjoy
For me, it worked perfectly. Others report having to repeat the process every time you start the game up though.
EDIT: today, it stopped working again, and the solution above no longer does anything. I'm led to conclude that it's not on our end.
EDIT II (for whom it may concern): After extensive testing, I concluded that the problem is the following: For some reason, if DS3 is started up in fullscreen mode, it conflicts with the OIG overlay. However, as far as my testing goes, if DS3 is switched to windowed, vsynced mode and then back to fullscreen the first time you run the game on a given day, it WILL work for the rest of the day, even if it is booted in fullscreen mode. The easiest way to see whether it works, is booting up the game and checking whether the little OIG notifier pops up in the bottom right corner of the screen. If not, follow the steps above, and restart origin. With this method, I haven't had any trouble accessing the online functionality for the past few day.- @Dirgefire Тоже мучился с проблемой. Решил проблему. Не запускалось из-за программы MSI Afterburner + Riva Statistic Server, закрыл ее и все заработало.
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