Forum Discussion

CID1945's avatar
2 years ago

Dragon Age II upgrade base game to Ultimate Edition

Hello, I did buy Dragon Age II in 2021 on steam and not buying its DLC bundle. And now I realize this game became ultimate edition and Dragon Age II DLC Bundle not sold in store anymore because merge with Ultimate Edition.

My problem is, I cannot access DA2 DLC ...
The game page says I own a copy of Dragon Age II: Ultimate Edition.
Specified in the game settings:
Dragon Age™ II - Standard - Key (DLC)
Help me get access to the DLC. Or provide the option to purchase DLC.

Answer from steam support:

Hello, I understand you'd like to upgrade your purchase.

However, Steam does not offer any upgrade options. If you already own the base game and wish to upgrade, please reach out to the publisher's support team for more assistance as they may be able to help you in upgrading the game, if the option is available.

You can reach Dragon Age II support by using the information from the Official Support section.

We have provided all the available information in our message. Since there's not much more that I can say or do to be of help with this particular issue, I am going to close this help request.

If you have questions on an unrelated issue, please create a new help request and we will be happy to help you.

Steam Support
Paul

How upgrade base game to Ultimate Edition?

6 Replies

  • CID1945's avatar
    CID1945
    2 years ago
    @Fred_vdp Unfortunately no, I copied the installers to C:\Program Files (x86)\Steam\steamapps\common\Dragon Age II\bin_ship
    When installing, it asks me to install Dragon Age 2
  • CID1945's avatar
    CID1945
    2 years ago

    No, the game is only installed through steam. I am attaching a screenshot.

  • I'm thinking of deleting the game on Steam and buying ultimate again. Instead of solving the problem (leaving the option of purchasing dlc, or transferring all accounts to ultimate), EA left all customers without support. Typical evil corporation.