Forum Discussion
Hi, I got Dragon Age Inquisition through Epic Games, but it doesn't launch.
I hit the option Repair Files on the Epic Games app
I restarted the Epic Games App and the Epic Games App
Added the launchers to the exceptions to my antivirus (avast)
And restarted my computer
My version of Windows is 10, but not N, so the proposed fix doesn't work for me.
Can anyone help?
Please create a DxDiag in text file format and post it with your next reply. You can do that with the "Choose file" button at the bottom right corner of the reply window.
- 1 year ago
I have the same problem please help.
- holger14051 year agoHero+
Link2EA.exe, the exe responsible for linking to non EA clients like Steam and Epic is crashing involving a Nahimic DLL.
Nahimic develops Audio-Software and drivers vor some major system developers but is often responsible for problems.
Programs named "A-Volute" or "Nahimic xxx" might be the problem, but the software might be part of the Alienware sound setup
If you have "A-Volute" or other Nahimic software on your system, uninstall it, same goes for Alienware sound software. (Just not the driver itself)You also can try to clean reinstalling EA app:
- Make sure EA app closed.
- Go here and download "Revo Uninstaller". (The freeware version, Portable version works too.)
- Run "Revo Uninstaller" > Uninstall EA app.
- At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "intensive" > Browse.
- If "Remaining registration content found" is displayed > Select All > Delete > Next
- When "Remaining Data and Folders" is displayed > Select All (Make sure the "Origin Games" folder is not in the list) > Delete.
- Restart the PC
- Download a new EA app setup exe from here.
- Install EA app
- Restart the PC > Test.
- 1 year ago
Sorry for bothering, but I have the same problem with the game not launching.
So, could you help me too?
- 1 year ago
Thank you so much for your answer!
Here is the DxDiag
- holger14051 year agoHero+
I see a LiveKernelEvent which is a hardware error, and some rather serious Windows Update errors in your DxDiag.
A clean installation of the graphics driver might solve the LiveKernelEvent problem:
Download the latest NVIDIA driver from the Lenovo website of your Laptop.
- Then follow this manual to the letter to cleanly uninstall all NVIDIA components.(except the driver download.)
- Install the graphics driver > Go online.
- Test.
- 1 year ago
Thank you so much!
I will follow the steps you advised and let you know.
- 1 year ago
Any solutions?
Reseting Pc, Clearing Ea app, reinstall or repair doesnt work i have installed Media Features and no help
- 1 year ago
want to install the game on the epic games platform and then wants to open ea but closes inmidiately.
i made a screenshot of the message that i get.