Dragon Age Origins crash during loading

Hi @BennyLaffite,

I'm not super tech-savvy but I'll try to help anyway. Have you tried the basic troubleshooting steps like updating the drivers, making sure an anti-virus is not blocking the game, running as admin, etc? Also, are you using Windows 10? If so, it's worth trying to run the game in compatibility mode. 

If nothing worked, I would recommend to join a complete DxDiag so the tech-savvy folks on this board can have a proper look (See: How to gather DxDiag information).

Hope that helps. 

Awesome, thanks for letting me know. I'll mark your message as solution in case someone else has the same problem. Glad to hear reinstalling the game did the trick!

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@BennyLaffite wrote:

@EA_Zoe,

Thanks for your reply Zoe, but I managed to fix the problem, it turns out that there was some files in Documents that caused the crashes, uninstalling the game and deleting them fixed the problem.

Thanks for trying to help.

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please can you tell me what files it was? i have the same problem

I have the same issue now.. But I dont think they will answer since its from2015. If you found the solution or the files, can u please tell me? I recently bought Awakening (first had dao), now everytime I want to start a new game on Awakening (also DAO), the game will crash while loading. "Load game" and "resume" work without crashing but new game keeps crashing, I never played awakening before so I really want to play it....

Honestly, I cant remember the specific file. Try uninstalling the game (back up your saves first), then delete the entire DAO folder in documents.

hey, i had the same issue as you. what i did was to log into your dragon age account first. for some reason it worked for me and i was able to finally create my character. hope i helped!

I bought a new PC with quite decent speccs. So I turned up graphic settings to the max. And the crashes started in Denerim. I stumbled over this thread and they were right: after tuning down those graphic settings to medium, I was able to load again my save games. Maybe you can try this.

@Brughe; Try turning off the "Origin Overlay In-Game".

Let us know if that also fixes the issue.