Forum Discussion
I explained the problem and was told to go to the epic games support, when I explained I already did it and that was their answer:
"You are unable to claim the game as you are in the region that the developers of the game has restricted. I do understand that you would want to claim the free game, however this restrictions were placed by the game developers and player support is unable to remove them."
I explained that EA are the developers of the game as it is theirs which means they are responsible for the false ban
the only answer she gave me after was that our countries are not apart of the list of banned countries and I need to contact epic since it is from their store and she can do nothing
I know very well that you read these messages. Read this message very well.
You are such a big company. But you are still after a few dollars. You are victimizing us by banning your game published on Epic Games in countries where you should not ban it. Epic Games redirects directly to you. When I write to you on live support, you say we can't do anything. What you are doing is nothing but a disgrace. We may be the few who react here. You may not take us seriously or care. But know that you will lose thousands of users because of this illegal policy. We are just the people you see. There are tens of thousands, hundreds of thousands of people you don't see. And I know very well that you don't care about us on purpose. Because you want us to pay a fee from another platform instead of getting it for free from Epic Games. I also know that you will open the game page to us after the deadline for Epic Games' free game has passed. No one will ever forget you victimizing people in these three countries. If you go to X (Twitter), you will understand what I am saying very well. YOU ARE DISGRACED. SHAME ON YOU.