[EA app] Dragon Age 2 DLC Cannot Authorize Error

@HopelessPieceOf 

Please clear your temp files:

• Press the Windows key and "R" at the same time
• Into the new window, type or copy & paste:  "%temp%"   (Without the quotes.) > hit "ENTER"
• Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
  (If some files or folders can't be deleted, reboot and try again.)

Then:

• Go here and download "Revo Uninstaller". (The freeware version, Portable version works too.)
• Run "Revo Uninstaller" > Uninstall DA2.
• At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Moderate" > Browse
• If "Remaining registration content found" is displayed > Select All > Delete > Next
• When "Remaining Data and Folders" is displayed > Select All > Delete
• Run "Revo Uninstaller" > Uninstall EA Desktop.
• At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Moderate" > Browse.
• If "Remaining registration content found" is displayed > Select All > Delete > Next
• When "Remaining Data and Folders" is displayed > Select All (Make sure the "Origin Games" folder is not in the list) > Delete.
• Restart the PC > Reinstall the newest version of EA app from here.
• Reinstall DA2. > Test.

This was actually one of the first solutions I tried from reading other threads.
Sadly it did not change anything about the situation.
From what I can tell perhaps the main issue is that even when I have the DLC installed, the EA app still refuses to acknowledge its existence.

From attempting other potential fixes, I managed to get the DLC to lose the "authorisation needed" by editing the .xml files, however they still do not appear in any existing or new games for me.

@HopelessPieceOf The authorized error you get is in most cases a Windows permission or something within a security program such as an antivirus that blocks the install folders from allowing access or permissions.

Have you done a reset of Windows, or tried a new Windows Admin account with a reinstall to see if they show up?

I have also been having this issue, I did as you suggested with the history and all that I even used Revo to remove any potential conflicts with old registries etc. Went so far as to buy the game again (DA2 Ultimate) and installed the new one with the key same issue. so to sum up what I have done,

1) did the change xml files from 1 to 0 and while that did make them all authorized the main dlcs (assassin and tresspass never started) nor did the rogue, warrior and or mage packs show up in game.

2) complete uninstall of game along with a deep clean of computer to remove any remaining registries and or history, cache and so forth.

3) been to dragonage keep did the sync careers and manually activated the dlc there as well..some minor things like the dog,  also  few baubles did eventually appear but nothing from the packs mentioned above. For the record sabastian and black emporium always worked the dog was hit and miss.

I would be happy to give a admin my login info or whatever is needed so they can log in and see what luck they might have getting this to work, I just want to complete the whole game just once including the main dlc.

Thanks

@Aria1 We wouldn't be able to log in as you. I want to clarify with you. When you log into the game, do you see errors or does it just not show up in the game for you, and you simply can't access that DLC?

Can you attach a screenshot of what you see?

There are a few things you can try I can send you just in case. However, there are only a few reasons why the unauthorized error happens. 

• Permissions
• Cache issue
• You don't own it
• Bad install
• Game/client/dlc installed in different directories on your PC

Once you start ruling out each one, then it becomes more of an issue with how its being installed and where vs a DLC issue.

I seen this list of possible reasons for the dlc not working from you in another post, as I said I purchased the ultimate version after already buying the dlc before when it was separate I will take a screen shot when logged in so that we can without a doubt rule out that it is a legitimate purchase.

I have reinstalled more times then I can count, 3 or 4 times that day I posted to you as matter of fact. I always run the game with admin privileges I had tried clearing the cache before it had no effect. Right now I have all the dlc  at authorized due to the xml edit...but all of the dlc and misc packs I mentioned in other post still are not showing up in hawks mansion as they are suppose to. As for wrong directory ..went so far as to let it install into default C this time and made no difference, also everything installed in correct folders.

I had more pictures think I posted 4 but only 2 are shown if you want something specific please let me know. I have included 2 pictures of the dlc from the main EA login menu.

@Aria1 Thank you for the images. No one is doubting the legitimacy of a purchase. If you own that edition that's fine. Sometimes when an account, whether that be your account or someone else's logs in that owns it, or has EA Play which came with the content logs in, DLC can and will download. Those are only the main reasons why DLC does not show up. Not that you didn't legitimately buy it.

Since you followed the guide I set up, did you also delete all temp folders from %temp% location as well in Windows? I would like to know what all you have tried that way we don't send steps you have done that made no difference. 

Right now we have 

Reinstall
Game client and DLC all on the same directory and not different drives
Deleting just the DLC folders and installing as new

Deleting license folders

@EA_ShepardThink I may have deleted temp folders at some point..but will recheck and let you know if it has any effect.

Ok sadly this had no effect, I had made the mistake also of doing a repair last night (forgot to mention) and all that did was make most dlc unauthorized with exception of black emporium, sabastin and a few baubles.

OK have a idea not sure if your allowed to do this but I am at my wits end, can we remove my existing da2 versions all of them including dlc that was purchased separate and purge it from my account then reissue a da2 ultimate digital that I would have to re-download and install see if that makes any difference? 

I would like to second that. I tried every proposed solution on the first three pages of the google search results.

Reinstall - multiple times,
Game client and DLC all on the same directory,
Deleting just the DLC folders and installing as new,

Deleting license folders,

temp files cleared,

registry cleaned,

new windows account,

synchronizing with Dragon Age Keep,

being logged in/ not being logged in,

.ini edits,

installing it from the original disc I bought in 2011,

I even went through all of these steps on an entirely different PC. Nothing worked.

One slight difference to Aria1's problem, is that I have access to the DLC that came with the Bioware Signature Edition. The others don't show up in the EA App, and if istalled using the individual wizards, they're marked as unauthorized in game.

Sice this is a twelve year old game, where even a company like EA no longer cares to monetize the DLC, it would be much appreciated if you could change my registered copy to the ultimate edition. I will gladly provide anything you need to make that happen.

If you are not allowed to do that, I'll just move on with my life. DA:2 is a blast from the past and I'd love to play it again, but I'm neither able nor willing to spend more time troubleshooting than playing.