Forum Discussion

3 years ago

Solved

How can I tell the EA app that my Bioware folder has been moved?

I installed a new internal hard drive on my PC and moved the contents of my Documents folder to it. But when I run the EA app and try to run Dragon Age II the "Load Game" option in the menu is graye...

hornacek
3 years ago
Ok, this has been resolved. @holger1405 was correct - this was a Windows issue, not a Dragon Age or EA issue.
I moved all of the files from D:\Documents back to C:\Users\<MY NAME>\OneDrive\Documents, then deleted the D:\Documents folder, and then rebooted. Then I created D:\Documents, Run > %HOMEPATH%, right-clicked Documents > Properties > Location > changed the folder to D:\Documents and clicked Apply. This time it worked - I did not get the previous error message.
The files were not automatically moved over so I had to manually move them over. It took awhile to move the Bioware folder but once I did I ran EA, ran DAII, and the Load Game menu option was not grayed out, and when I clicked it I could see all of my previous Hawkes which had been copied over to D:\Documents.
This wasn't an EA/DAII issue, but I probably wouldn't have gotten this resolved without the help I got here, so thanks for that.

hornacek

3 years ago

Pretty sure I did this already when I installed the new hard drive and moved all my files (Videos, Music, Pictures, etc) over to it. But I tried this anyway.

Opened My PC, right-clicked on Documents in left sidebar > Properties > Location.

Changed value from C:\Users\<MY NAME>\OneDrive\Documents to D:\Documents

Clicked Move > in Select A Destination window entered D:\Documents > clicked Select Folder

Back in Documents Properties window clicked Apply and then Yes to confirm. I got this message:

"The folder can't be moved here.

Can't move the folder because there is a folder in the same location that can't be redirected. Access is denied."

There is already a D:\Documents folder with all of the files/folder I previously copied over.

I tried renaming D:\Documents to D:\Documents-copy and then tried the above steps, but it said the target destination didn't exist. It sounds like D:\Documents has to exist before I do this.

Am I doing something wrong?

hornacek

3 years ago

Ok, this has been resolved. @holger1405 was correct - this was a Windows issue, not a Dragon Age or EA issue.

I moved all of the files from D:\Documents back to C:\Users\<MY NAME>\OneDrive\Documents, then deleted the D:\Documents folder, and then rebooted. Then I created D:\Documents, Run > %HOMEPATH%, right-clicked Documents > Properties > Location > changed the folder to D:\Documents and clicked Apply. This time it worked - I did not get the previous error message.

The files were not automatically moved over so I had to manually move them over. It took awhile to move the Bioware folder but once I did I ran EA, ran DAII, and the Load Game menu option was not grayed out, and when I clicked it I could see all of my previous Hawkes which had been copied over to D:\Documents.

This wasn't an EA/DAII issue, but I probably wouldn't have gotten this resolved without the help I got here, so thanks for that.