I can log in on my phone just fine, however, I always end up on an error 500 page. If I refresh the page, it would load up again, but the images will still not load.
Logging in using Chrome and Firefox on desktop produces the same exact result as the images provided.
And again, the whole syncing, unlocking, etc. features don't do anything since they don't work for PlayStation players.
Did you tried Edge without any add-ons?
I tried almost every browser: Chrome, Edge, Firefox, and Opera GX. All of them have the exact same issues.
The X and world state thumbnails don't load for me as well on Firefox, but all buttons work as intended, and I know from friends that the Keep works for them too.
So this has to be a local problem.
And as @EA_Shepard I too would have thought this is a browser cache issue.
Please preform a clean boot and test the Keep in clean boot mode.
In clean boot:
- Make sure the "EABackgroundService" remains enabled under point 3 in the guide.
- Make sure your virus scanner and other security software and also Afterburner and similar software is disabled.
Already way ahead of you on that. So far, I have attempted this on three phones and two laptops, and all of them have the same issue. It's not a local thing, and it's affecting all Playstation users no matter the platform.
Unfortunately I can test this because I don't own DA on the PlayStation.
I would have assumed that the upload would just not work if there is a problem with PS accounts, and not that buttons inside the keep are missing, but it is of course a possibility.
