This problem has been fixed here. At least if you're on PC (you didn't specify)
In general:
1: Switch to mouse and keyboard if you aren't using it already.
2: Make a save (a full save) before starting the fight.
3: Exit the game, and click "repair game" in Origin.
Doesn't work. Tried turning off Origin in game, tried making new save then repairing 3 times, nothing. I even tried going back to a earlier save (albeit only about 5 minutes earlier), still didn't work. 😕mileysad:
That actually DID work for me... so yay?
ive tried above solution and it did nothing.
But what i did to advance is to press space in cinematics to skip all dialog and to get the skip frame in bottom left, when i skiped all , i ended up with the dialoge options after he kneels.
Hope it helps you aswell.
Ran into this bug yesterday. I'm playing with a keyboard/mouse, so I just quit the game, repaired in Origin, and loaded up the autosave just before the boss fight and it worked! Thanks for the solution, but still hoping this gets fixed asap.
The problem he discribed has not been fixed at all for a lot of us. I followed your directions exactly. It's been days now and bioware has done nothing to solve this issue.. I regret buying this game for this reason.
None of the suggestions on this forum have worked
I have played through the battle a dozens times and keep getting frozen no matter how far back I start my saves!
I haven't been playing with a gamepad at all - I don't even have one so fixing mouse/keyboard settings isn't an option.
I've done clean saves and repairs every time I re-try and nothing is changing.
Is there any solution short of going out and BUYING a GAMEPAD on the slim chance that it changes something?!!
