Re: [AVG/Avast] Inquisition won't open on PC (Re-occurring after Origin update)

Has this worked out for anyone? I'll try anything for a fix to this.

I've deleted the patch folder contents several times, then repaired the game but, I test mods so, have to do that when I get a bad one in there. It won't hurt the game but if anything in that folder is corrupted or damaged, it will put it back to the original files of the current patch. I've never deleted the exe file, just the command line arguments I have tested here and there, should not need to delete that file. If the game files have become so damaged or corrupted that you need to delete that, you need to uninstall, run both hardware (especially the hard disk) checks and repairs and, a full system virus scan, then redownload and install the game.

@raynkure So, can we add you to the list of people having the problem described in this thread? Just helps to know if you're having the same problem, or if yours differs in some way. 

So far everyone who's posted a dxdiag or mentioned GPU has a NVidia GPU, wondering if perhaps there's a recent driver which doesn't get along with this game or something.

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@Leora85 wrote:

@raynkure So, can we add you to the list of people having the problem described in this thread? Just helps to know if you're having the same problem, or if yours differs in some way. 

So far everyone who's posted a dxdiag or mentioned GPU has a NVidia GPU, wondering if perhaps there's a recent driver which doesn't get along with this game or something.

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It wouldn't be a first for Nvidia. They once released a driver that broke compatibility with Dragon Age 2 and they still haven't fixed that.

@raynkure Another question, are you using AVG at all? Some people with this issue have found that temporarily disabling or uninstalling AVG has solved this issue, so it's something to try if you're using AVG. 🙂

@MightBeMagical Just to clarify, was that in the past few days? This AVG issue is very recent, and I'm sure many people would be happy if they could just add an exception instead of disabling/uninstalling AVG (I would have thought there'd already be an exception to allow the game to access the internet... maybe that's why this issue hasn't affected me).

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@Leora85 wrote:

@MightBeMagical Just to clarify, was that in the past few days? This AVG issue is very recent, and I'm sure many people would be happy if they could just add an exception instead of disabling/uninstalling AVG (I would have thought there'd already be an exception to allow the game to access the internet... maybe that's why this issue hasn't affected me).

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Yes, this was just last night, actually. I've been playing Inquisition since it first came out, and when it refused to launch I knew something must be wrong because I've got nearly 800 hours of gameplay logged! Thought it might have been my mods, but when I saw this thread and read that AVG might be to blame, I decided to give that a go.

I do believe AVG just had an update in the past few days, maybe that's the issue? Anyway, if anyone having this problem has AVG, try adding DA:I to the exceptions list. Definitely the easiest way to find out if AVG is the problem!

@MightBeMagical Thanks for the clarification 🙂 Much better way to deal with the problem!

Thanks to everyone on this thread for their contribution. On Niah_Dark's request we're going to make this a sticky to increase visibility, as a number of folks appear to be affected by the AVG issue. 

After hours of tinkering, stressing, throwing things out of windows and razing small villages to the ground I can play DA:I again because of your suggestion about AVG! I never even thought to try running it without AVG, it's been a decade since I last had an anti virus programme conflict with a current game! TY dude!

disable AVG game works now ty avg hates a lot of games I just forgot.  ty for the reminder.

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@Leora85 wrote:

@raynkure Another question, are you using AVG at all? Some people with this issue have found that temporarily disabling or uninstalling AVG has solved this issue, so it's something to try if you're using AVG. 🙂

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So sorry, it's finals week, so I couldn't get back to checking this thread until now. But you're absolutely right, I do have AVG, and after adding DAI to the exceptions as suggested the game runs just like it always has. Thank you so much for pinpointing the issue, I didn't even imagine something like this would happen but all it took was a quick couple of clicks to fix the issue with no reinstalling or deleting any files whatsoever. Thank you so much.

AVG for me too. Just added it to the exceptions and it worked like a charm. Thanks for the help, guys 🙂

That worked! It was AVG causing problems! When I put Dragon Age Inquisitions under exceptions it immediately began to work! I'm so happy, I was beginning to think I would never get it working!

Thanks so much!

:eahigh_file:

That worked! It was AVG causing problems! Thanks for your help!!!

🙂

Hello!

I did try run Origins and DA:I as Admin, as well as add the two to exceptions in AVG. Didn't work.

Same when I disabled AVG completely.

I played fins back in January, but now it just loads, gives a few seconds of the black screen, then it's back to desktop.

I checked, it isn't running in the background either. ☹️

This was my solution <3 thank you so much

Maker's breath!
I love you. After week without Dragon Age...

May Andraste bless you for this 🙂

Have you try this? (PC) Dragon Age: Inquisition - Window opens briefly then closes immediately

Hi again!

I solved my issue by updating DA:I through Origins, even if it doesn't need to be updated. Then I ran the game as Admin through the desktop, and it works fine. 🙂 Just gotta remember to do the lil update every time before. 🙂

@ZetsuAiPlays Thanks for coming back with your fix. Sorry if I misunderstand, but are you saying you need to update the game every time you need to play? This shouldn't be happening and it's something we'll want to try to get past. 

I agree David, Ladyringo should not need to update every time she plays. My first guess would be that repair would also work.

Ladyringo, make the DAI install and documents based folder both exceptions or exclusions form your anti virus scans. I suspect the AV is seeing a false positive on some bit in there and removing it when it scans your computer. Lets see if that helps and stops the daily update drill. If not maybe someone else has another idea or has dealt with this themselves.

Sometimes I hate having a game that never has an issue. (other than those I encounter while testing and intentionally trying to cause a problem.)

Hello again!

I did add them to exceptions, but perhaps I went about it the wrong way? Here's a screenshot of the exceptionlist. http://imgur.com/27L9uaF

My apologies for not being a tech when it comes to games and things like that.

Reverted back to the previous exceptions, and now I can't play at all, not even with the Update option I had before. ☹️

LadyRingo, some people have found that they have to disable AVG or, even uninstall it and go to a different AV program. I would suggest the latter for you, AVAST and BitDefender are good options, as is Norton (what I have) Look into those and see which one you would prefer that is worth the cost to you, some are free. Norton is not but, it's a comprehensive, very good service and suite to have.