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- Follow this manual to the letter to cleanly uninstall all NVIDIA driver components.
- Install the graphics driver > Go online.
- Test.
Yes, I tried this already after finding it in another post about the same issue. It didn't fix the problem.
- EA_Shepard10 months ago
Community Manager
@MistressMiles Hey, following up on this one as its been a few days. Have you been able to play past Redcliff?
Nope, no solution has been found. I've cleared all of the Hinterlands except Redcliffe, which I cannot enter.
Now as seems to happen with everyone who got stuck in Redcliffe in the past, my game freezes entering Skyhold as well. This bug is YEARS old. I can't believe there is no solution for it yet. I hope the new game is more stable.
- EA_Shepard10 months ago
Community Manager
@MistressMiles There has not been an update for the game itself in a long time. We are coming up on ten years, so there will be quite a few bugs players run into that aren't resolved.
I see many threads on Redcliff, so there are a lot of steps players have posted. One thing that is common is when an update is pushed, current saved data is still corrupted in some way. I recently finished a playthrough and had no issues in that area, so the game itself is not the issue.
This may be savefiles, DLC, content, bad updates, etc. I looked into this error and none of the reports had a common "reason why it was crashing.
Have you started any other saves and encountered the same result?
Have you removed the save folder to the desktop and tested it?
Have you reloaded a save prior to the crash happening?
Are there any Mods installed for the game?
Have you tested the game on another PC?
Yeah I started a new game. I’m almost to Redcliffe village so I’ll let you know soon!
- EA_Shepard10 months ago
Community Manager
@MistressMiles Awesome. Let me know if you get any errors, or messages if it happens again!
I had this issue as well. I had to skip the mages because the game would randomly crash in Redcliffe, usually after interacting with someone or a door. What worked for me was changing my 240 to 60hz (I turned on V-Sync too but I think it was the refresh) in the Display menu. Hope this helps!
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