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Anonymous's avatar
Anonymous
3 years ago

Re: Dragon Age 2 failed to upload save data to cloud

@EA_Shepard Can I do that without showing machine name, id etc.? I see stuff I don't feel comfortable sending since it seems to show machine id etc. information

6 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Anonymous I understand that. There really isn't unless you manually deleted it from the save file and then attached it. If that is not something you want to do, then save it, open it, scroll down and find all the WER logs as this is what we need to see.

    This will show all issues happening with all programs. It also shows driver updates and dates for your system. For example, if see your GPU drivers are out of date, then update them.

  • Anonymous's avatar
    Anonymous
    3 years ago
    @EA_Shepard Right. Maybe sometime later if possible XD. not on my laptop anymore.

    I did go to settings, press uninstall ea app, there press repair. It download stuff and installed ea app. I opened it and then drahon age 2. opened a save, pressed quock save and closed it.
    It didn't give the failed to upload save data warning this time at least.

    The overlay notification did has red ! with red square on it but I don't use overlay either way
  • Anonymous's avatar
    Anonymous
    3 years ago
    @EA_Shepard Decided to do that settings thing since some games like dai and sims were missing from the library installed list. doing that repair thing brought them back. After closing the app again and openong it again, games were there. So, i just closed the laptop
  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Anonymous So the content is now there to use?

  • Anonymous's avatar
    Anonymous
    3 years ago
    @EA_Shepard At this moment they are there. When I just now checked a moment ago
  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Anonymous Sounds good. Let us know if that changes.

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