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- Xbox One uses both local and cloud saves.
The issue is that the game is failing to recognize the existing saves, period. It probably has to do with a corrupted "general" save stores all of the games settings and list of character save files. Since that file would be corrupted, the game then fails to recognize any of the character save files.
Similar to Mass Effect 2 & 3, I'm betting that the "general" save file is randomly named & generated the first time you play the game. Therefore all character save files must match up perfectly with that particular file or they won't load. - Anonymous11 years ago
Well i can`t help you with that. I don`t play on xbox.
Cloud on pc are a bit buggy too,. So I disabled it and using locals. Works like a clock. MY advice is on what to use in future. And you need to recover old ones, right? like i said your best bet is EA support. Ask them , maybe they have them in loggs before corruption. It`s only you can do without starting all over again.
- Just spoke with Microsoft and rhey confirmed it's not an issue with the console.
They said that most game save data has a specific file that is tied to the Profile of the user. It typically contains the saved game settings & options, as well as a list of the individual save files. In most games, this file is static and created the first time you run a game and change options or something. But in the case of DAI and many others, sometimes the file is first generated randomly with random numeric values. Not only are they then tied to a specific profile, but also a specific profile state (random numeric value).
So when that files becomes corrupted, the game generates an entirely new file with different values. Therefore, the original individual save files will no longer work because they are tied to an older profile state numeric file that no longer matches.
It makes sense because back on the Xbox 360 we could see these differences in some games when editing saves via Horizon or something. That's also how ME2 & ME3 were.
Supposedly, it's the same setup on PS4 & PC, which explains why people keep losing save data. On PC, that's an easy fix, but X1 & PS4 users have no method of reassigning save data. Bioware needs to patch how the game recognizes character save data. - Bump, since this is now affecting PS3 & PS4 players.
- Bioware, please respond.
Those of us affected by this keep having it happen. Our options/settings also keep getting reset and we're asked to agree to the licensing agreement each time we start the game.
Beginning to suspect that this is an issue with save data stored via Origin - Bump again, damnit.
- Anonymous11 years ago
Bumping and representing because I know those feels.
I play PC, but the mere thought of losing up to hundreds of hours of gametime because my console burped is making me shivver me timbers in sympathy, hat off for any xbros or Sony comrades that have weathered such storms and not broken out into cursing worthy of a salty dog.
- Bump.
EA/Bioware, this problem still persists and is growing.
To add to the list of problems, users affected by lost saves are also:
- No longer having any "Milestone" saves created
- Not having the option to "Continue" from the main menu
- Not having any settings saved and hit with the User Agreement every time the game is started
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