Forum Discussion
3 Replies
Series S digital edition.
- EA_Shepard2 months ago
Community Manager
@69a9e227ed948530 See if these work. Sometimes it is a cache issue on the console. Sometimes it is just a network refresh with your modem or router. I asked, there are no current issues with the game at the moment. I would also have a look-see at the Xbox Troubleshooting page.
- Quit all running Apps (For Series X|S consoles)
- Remove any connected device, or additional USBs from the console then restart the Xbox and check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public Google DNS primary: 8.8.8.8, secondary: 8.8.4.4)
Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
I mean this with all due respect but the Community manager don’t know anything. They have been feeding folks the same bull crap about cache thing for years now n it don’t work for anybody. I’ve helped more people on here than they have. N I can give u an easy solution the works for everyone I’ve told it to. Start the game on a profile that hasn’t played it and it will work. Now when u get to the main menu of the game after it connects to the “Dragon Age servers” press the button that says change profile n then change to your actual account that you want to play the game with. But keep in mind u cannot log the other account out and it must stay logged in the entire time and all your doing is switching to your main profile when the main menu loads up. It an easy process but the problem with the game lies with connecting to the servers for whatever reason but whatever the case may be this is the best work around.
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