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wexxam's avatar
wexxam
Seasoned Ace
8 months ago

Dragon Age: The Veilguard Rook’s Weapons Appearance Offer

I have no chest that spawns to get my DLC. Same thing that happens with the Pre order items and deluxe edition items!!! 
bug
gameplay issue
gameplay question
pc
technical issues
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
4 months ago

Hey, Rooks

I'm following up on this one. I need information from you to pass along to the team. 

What should be happening: The chest is just the wardrobe replacement before Rook's room is unlocked. If you have the room already unlocked, it goes directly into the appearance collection. The content, if working, should be in the appearance collection on each character you have, but you need to change your skins in the wardrobe in the room for it to take effect.

If that is not happening, I need the following from you:

  • Screenshot of your inventory and wardrobe showing not there or locked
  • If on PC, please attach your save file. I would upload a few just in case
  • Attach a DxDiag?
  • Is the EA app/Steam installed on an SSD or HDD?
  • Is the game and the game client installed on separate drives? For example, I have my Windows OS on an SSD and all my games on an HDD.

 

Rubyrue791's avatar
Rubyrue791
Seasoned Traveler
4 months ago

Here is both the EA App save where they are locked and the Steam save where they unlocked.  I've got EA and Steam installed on an SSD, the EA App game is installed on the same drive as the app (although it has previously been on separate SSD and the content was still locked) and the steam version is installed on a separate SSD, thanks

EA App Save
Steam Save
EA App Screenshots
Steam Screenshots

    • Rubyrue791's avatar
      Rubyrue791
      Seasoned Traveler
      3 months ago

      EA_Shepard​ is there any progress with resolving the issue? Thanks

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