Forum Discussion
116 Replies
- CreatorOFstormz8 months agoNew Traveler
Okay so update, It seems to be working now (not crashing on start), but here is what I did:
Quickly changed the graphics preset from Ultra (the default it was set to) to High. The game then crashed since changes happen on restart.
Once it relaunched, it worked. I then manually upgraded the graphics settings by setting each option to Ultra and what not, as opposed to the Ultra preset. I also changed the screen from borderless to fullscreen. - Migelli8 months agoRising Newcomer
Same Problem but on EA App.
Game starts, compile shader and then it crashes.
RTX 4090, Interl I9 13900, 32 gb Ram. GPU drivers are updated as well…
- sjperona8 months agoNewcomer
Same. I have updated my graphics driver, restarted, verified files and still it crashes before shaders complete. I am attempting to play from steam and have a NVIDIA 4070
- EA_Illium8 months ago
EA Staff (Retired)
Hey Everyone,
When you've had a moment, can we try the steps shared in our troubleshooting article:
Dragon Age The Veilguard - Technical Assistance & Bug Reports | EA Forums - 4985821
If this continues let is know the information requested in the article!
- cathybytes8 months agoSeasoned Newcomer
I can't even get that far. I launch it and get a blank screen for a few seconds before it crashes.
- Istandor8 months agoSeasoned Newcomer
Same as cathybytes I launch the game to a black screen in the top left of my monitor for 5-10 seconds then the program closes.
- toasternomicon8 months agoNewcomer
I had the same problem and finally got it up and running by turning off in game overlays in steam, discord, and nvidia
- EA_Illium8 months ago
EA Staff (Retired)
Hey cathybytes and Istandor
If you're on PC and running into launch issues, can we give the following a check and try?
- Do you have the latest Windows updates and Graphics drivers?
- Have you checked your Anti-virus (or other security software)?
- Are you running any third-party programs or overlays in the background?
- Is your system Date/Time correct, or could you be running a VPN?
- Are you using any mods? (if so remove them, clean install your game, and test on a fresh save)
If you've checked the above and continue running into an issue playing Dragon Age, you may need to give the following a shot (like an arrow shot... get it!)
- Run the System File Checker tool, then Check for Windows and GPU updates
- Default your PC to the dedicated Graphics card: Troubleshooting Graphics issues
- If an option is available, try capping your frame rate. You can also enable Vertical Sync (V-Sync) to match your frame rate to your display’s refresh rate.
- To repair the game files in the EA app, go to the Library and find your game. Click the Manage icon, then click Repair.
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Check if any background applications are stopping the EA app or your game.
- Perform a clean boot of your PC to disable background tasks that may interfere with your game.
- Reinstall your game and potentially your PC client.
- KingWizard19878 months agoNew Rookie
Game will not launch for me at all. I click the game to launch it goes to a black screen then closes. I repaired the installiation and now when i launch it, my whole computer restarts? I have a 4090 and an i9 CPU 64 gigs of ram, everything updated etc. Please help.
- stroppyllama8 months agoNewcomer
Same issue as KingWizard. Game crashes my PC. 4070TI, 64GB RAM, i9 13th Gen i9
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