Just got the game on steam. It loads up, then goes into the settings selection menu. Within a few seconds, it freezes and crashes. I tried speeding through the settings, reducing graphics from Ultra to High, same thing. Graphics card (NVIDIA 4090) and Windows is already updated.
I can't even get that far. I launch it and get a blank screen for a few seconds before it crashes.
Same here except my entire computer freezes. Very aggravating
Game will not launch for me at all. I click the game to launch it goes to a black screen then closes. I repaired the installiation and now when i launch it, my whole computer restarts? I have a 4090 and an i9 CPU 64 gigs of ram, everything updated etc. Please help.
I was able to play for 30 min, crashed, re entered, started compiling all over again, getting blue screens since then, updated and reinstalled using ddu, my cpu fans go mad when it's compiling the shaders.... seems like a cpu problem on thier end
3080ti
I712700kf
Lucky you, 79% of compiling the shaders for me, but I had exactly the same problem with cpu fans, although my Win11 crashed without blue screen :/
I too have a problem tried literally everything :/ bios/graphics etc. update, making game exception so it can go through firewall, unistalling,repairing, trying to run with small windows, running as admistator and yes I have checked my computer parts are good to go with this game. I mean this is just sad :(
Same Problem but on EA App.
Game starts, compile shader and then it crashes.
RTX 4090, Interl I9 13900, 32 gb Ram. GPU drivers are updated as well…
This is how I finally FIXED my crashes during start-up/shaders:
!! BIOS UPDATE !! - for reference I am running:
MSI Z790-A motherboard, with i9 and RTX 2070 Super.
Deleting shaders DOES NOT WORK because it will buy you max 5-10min before game will start to crash again randomly.
Updating BIOS to latest version will let the shaders build correctly on first load, so if you have deleted that folder repair your game + update BIOS and it will work.
how do you update bios?
Same issue for me. Game crashes basically one second after launch. Once crashed my PC altogether. Verified game files. Disabling Steam overlay did not help. Windows and Graphics drivers are up to date. Specs GeForce RTX 4080 Super, Intel I-9-14900k, 32GB RAM
Update - got it to launch by going to local game files, folder Shader Cache. Deleted contents (copied to another desktop file). Game launched successfully.
Community Manager[Information and Troubleshooting]
Hey Everyone,
I wanted to check if anyone is still seeing crashing at launch after updating their BIOS. If so, be sure to try the steps on our post: Dragon Age The Veilguard - Technical Assistance & Bug Reports | EA Forums - 4985821
We can also try a few workarounds depending on exactly what is happening.
After going through the above troubleshooting and workaround. If you continue crashing at launch or when trying to start a new game, please let us know the following.
We can use this information, to help make the team aware of the issue and to further investigate.
Cheers!
I'd just like to put this out there: Having to update our devices simply to get the game started is disappointing. I'm grateful I spend the money for advanced support for my PC to be able to get help for this without messing up my computer.
This easy trick actually helped me, thanks man. Previously the game would just froze on black screen with purple icon and then pc just restarted itself. From that point im playing with no issues, gladly.😃
I keep having the same issue. Deleting shader cache initially worked - game loaded, and then crashed after a bit, again and again. Right now deleting shaders stopped working and game won't start at all.
Hi! I'm also having issues with constantly crashing. I thought I had fixed it after verifying my files but then as I was finishing up my Rook in the CC after about an hour, it crashed again. Now it's back to crashing every minute or so in the main menu. In one instance, Windows event viewer said the game was using more memory than expected & had a memory leak, but that's the only time anything showed up. I have also tried everything so far in this thread and no dice.
