[EA App][PC] Preorder & Deluxe items not unlocking no chest issue back again

EA ID (PSN ID/Gamertag): Aurali_slp
Which platform are you on?: EA App PC
Is this your first playthrough?: No, this is my 18th character based on the numbering and should be my 7th playthrough 
Please share your save file (or a zip or download link to your save file)...  see link https://drive.google.com/file/d/1xmxjWwZOy0DIEp2oICSg1EeIMLsmGJch/view?usp=sharing
If possible, share a Screenshot or Clip...  see OP
If on PC, please share a DxDiag file, see the attached file

Recover Sola's dagger. The chest will appear (before you meet the Caretaker). However, preorder and deluxe content should be available once you open the chest in infirmary (close to Varric which also serves as outfit manager until you get your room) .

First meeting with Caretaker, notice Rook's outfit (picked up from chest). 

sweetpoison0011 

I am well aware of this; the point of my thread here is that it has suddenly stopped working as it had been working fine before.

I had this:  " preorder and deluxe content should be available once you open the chest in the infirmary (close to Varric, which also serves as outfit manager until you get your room)." 

I had the content working before seeing my other two threads (links) below about license ( EA App vs EA Play editions ) and not skipping dialogue.

[EA App] [PC] Possible Workaround for DLC Chest, not Spawning - Do not Skip | EA Forums - 5035177

[EA App] Sign in With Your EA Account Error | EA Forums - 5033713

Nothing has changed in my system between having a working "preorder and deluxe" content, which was about a week ago to now, whereby it has stopped working

I think the following image is rather explanatory 

wexxam 

Have you gotten your DLC " preorder and deluxe " content working yet?

It seems the issue we had has reoccurred for me. 

EA_Shepard 

In case you have not seen this thread topic, thank you for all your help so far, but it appears that the same issue I had before has reoccured 

Some entitlement errors occur even for EA App users on PC who do not have active EA Play Subs.

I have spoken to Live EA Chat, and game / DLC content is only credited to an EA Account once 

Pre-order  "Blood Dragon Armor"  DLC => Entitlement Standalone purchase in EA App 
Deluxe DLC=> Entitlement Standalone purchase in EA App  or active EA Play Sub  
Base Game => Entitlement Standalone purchase in EA App  or active EA Play Sub  

I agree with you from the points you made in another thread topic that the scenario of having an active EA Play sub in the logged-in account to the EA App on PC will cause entitlement issues.

I can confirm that I do not have any active EA Play. Would it be possible for someone to check my entitlements and reset them on my account?

Hi and no I still have no access to the DLC I paid for. The pre order and deluxe edition items have not showed up in my game despite them being installed. 

This issue has gotten so ridiculous. It’s been almost 3 months and still no fix. How insane is that? This should have been a high priority as people are not receiving what they have paid for. This is actually a very serious issue and many countries have laws against this.

Thank you for the information on this one. I know it has been a bit, but we are following up on this one. Has the issue been resolved with you? Did the deluxe content show up, or did you start a new playthrough and the content still show up missing? 

Does the chest currently show up?
Do you see content in the chest?
Do you see the content in the wardrobe in the Rook room?
Have you downloaded any Mods for the game, for example, Nexus Mods?

Thank you for the information on this one. I know it has been a bit, but we are following up on this one. Has the issue been resolved with you? Did the deluxe content show up, or did you start a new playthrough and the content still show up missing? 

Does the chest currently show up?
Do you see content in the chest?
Do you see the content in the wardrobe in the Rook room?
Have you downloaded any Mods for the game, for example, Nexus Mods?

The same is happening to me, one character the chest did spawn but the preorder content and deluxe content are all showing as locked in the wardrobe.  A character I've just created today to see if it would work, the chest hasn't spawned in the infirmary at all and I don't get the notice that bonus items have been added.  I haven't skipped any dialogue and I don't have any mods.

No it still has not been resolved. I'm still on my first playthrough as I stopped playing because of this issue. 

Does the chest currently show up? No (It did show up once randomly but there was nothing inside of it.)
Do you see content in the chest? No
Do you see the content in the wardrobe in the Rook room? Yes - but it is showing up as locked.
Have you downloaded any Mods for the game, for example, Nexus Mods? No

Thank you. I have let the team know about your reply!