Forum Discussion

Arnithall's avatar
Arnithall
Rising Novice
3 months ago

Game instantly crashes when I open the Wardrobe.

Updated video drivers, etc but game still crashes the moment I open the wardrobe.  (Win 10 w/ dual monitors)
pc
EA_Rtas's avatar
EA_Rtas
Icon for Community Manager rankCommunity Manager
3 months ago

Hey there!

Can you try running through the steps outlined in this thread: Dragon Age The Veilguard - Technical Assistance & Bug Reports | EA Forums - 4985821

After going through the above troubleshooting. If you continue crashing when opening the wardrobe, please let us know the following. 

  • EA ID (PSN ID/Gamertag):
  • Which platform or client are you on?
  • Are you getting an error message?
  • If possible, share a Screenshot or Clip...
  • If on PC, please share a DxDiag file and an EA app Error ID Number

We can use this information to help make the team aware of the issue and to investigate the issue further. 

Thanks!

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