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3 Replies
- Avaraen24 days agoNew Scout
If you want help, please add some information - what happens when you try to play the game? Does it crash? Is there an error message?
- norcalsfbigbear23 days agoNew Novice
when I open the game to play it crashes automatically doesn't load all drivers are up to date. It stopped working after the most recent update
- Avaraen23 days agoNew Scout
For a crash with no error messages, there are unfortunately a lot of potential things to try. I would probably start by deleting the shader_cache folder in your Veilguard install, and see if the game can rebuild it. Running a repair on the game, or uninstalling and reinstalling might also potentially help. Here are some Reddit threads that have other things to try: https://www.reddit.com/r/dragonage/comments/1ggjncx/no_dav_spoilers_veilguard_immediately_crashes_to/ and https://www.reddit.com/r/dragonage/comments/1gn7kwi/fix_for_crash_to_desktop_on_da_veilguard_no_dav/
If you're still having issues, it might be a good idea to try contacting EA Help directly: https://help.ea.com/en/help/faq/using-ea-help/
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