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diingoliingo's avatar
diingoliingo
Newcomer
22 days ago

I have just about given up.

I finally after MONTHS got a new gaming laptop which allowed me to play this new game which I fell in love with for about 100 hours. NOW it has started crashing at start up and I cannot for the life of me figure out why, I have…

  • updated bios
  • cleared shaders folder
  • reinstalled the entire game twice
  • decreased graphics settings when I did get in to medium only using about 60% of VRAM
  • verified file integrity about 30k times

Whats really weird is sometimes it does work, I can get it through and play fine with no crashes or issues. However that isn’t common and at this point I don’t know what to do cause I love this game and am literally on part 12 and want to desperately finish it, but I don’t think I’ll be able to.

Computer Specs if needed:

  • nvidia geforce RTX 5060
  • intel core ultra 7 255H
  • intel(r) arc(tm) 140T gpu (16gb)
crashing
gameplay issue
launching
pc
tips

2 Replies

  • aquatrez's avatar
    aquatrez
    New Rookie
    22 days ago

    Are you playing via Steam or the EA store? And does the crashing happen for your main file, or just when you open the game/even if you start a new file?

    I have lower PC specs than you and I don't think the game has ever crashed for me!

  • holger1405's avatar
    holger1405
    Hero+
    22 days ago

    diingoliingo​ 

    Please add a DxDiag to your next reply.

    A DxDiag is an overview of your PCs technical features and recent software errors.
    There is no personal info in it except for the “Machine name” in the second row. (You might delete the “Machine name” line if you wish too.)

    How to create a DxDiag:

    1. Press the Windows key and "R" at the same time to open the Run dialog box.
    2. Copy and paste or type "DxDiag" (Without the quotes) into the new field. > ENTER
    3. Wait until the green bar is gone > Click on "Save all information"
    4. Save the file to your desktop.
    5. Attach the DxDiag file to your reply (paper clip symbol). 

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