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Runo315's avatar
Runo315
Seasoned Newcomer
5 months ago

INVALID_POINTER_WRITE Error

Hi, I'm trying to play this MASTERPIECE for like 1 week and I don't know what else to do.

Whenever I want to start the game it crashes randomly. After starting it whenever I see the menu or start moving in game my game crashes without any error. I've opened the mdmp file with WindowsDebugger and have seen the INVALID_POINTER_WRITE error.

I was getting this error  before formatting the pc and after format it still happens. I've verified the files, removed shader caches, lowered the resolution, lowered the graphics. It's still the same. What really should I do to play this game? It shouldn't be this hard. I've played so many games that requires more hardware then Veilguard and didn't get any error like this.

This is an example I get on WindowsDebugger of your mdmp file.

 

4 Replies

  • holger1405's avatar
    holger1405
    Hero+
    5 months ago

    Runo315​ 
     Follow this manual to the letter to clean uninstall all NVIDIA/AMD driver components.

    1. IMPORTANT: if you use a Pin to log into Windows 11 don't use DDU in safe mode!
      Use it in your normal Windows session.

    2. Install the graphics driver > Go online.
    1. Test.

      If that don't helps I need the entire dump file to look at it by myself. 
      (You can upload it at your public OneDive folder or at a file sharing side and post the link here.) 
      Also follow this guide please:
      1. Hit Windows key and X.
      2. Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” or "Windows Terminal (Administrator)", whichever option is offered.
      3. Inside PowerShell, CMD or Terminal enter (copy and paste) “DISM.exe /Online /Cleanup-image /Checkhealthwithout quotes. > ENTER.
      4. If errors are found, notify us. If no errors were found repeat steps 1 & 2.
      5. Inside PowerShell, CMD or Terminal enter “DISM.exe /Online /Cleanup-image /Restorehealthwithout quotes. > ENTER.
      6. The system will start validating soon. If it throws an error, please list it here.
      7. After it reaches 100% repeat steps 1 & 2.
      8. Inside PowerShell, CMD or Terminal enter “sfc /scannow” without quotes > ENTER.
      10. Post the message you receive at the end of the processes here.


  • Runo315's avatar
    Runo315
    Seasoned Newcomer
    5 months ago

    holger1405​ 

    I've done installing driver manually and other steps. They're all done without problem.

    After all of these at first two openings game stuck like that at black screen.

    But when I check the mdmp it shows same error. I've tried starting game as admin but it's same.

    I'm sending you 3 different mdmp.
    MegaNz

     

  • Runo315's avatar
    Runo315
    Seasoned Newcomer
    3 months ago

    Fix is, update Bios and refund Veilguard. Works perfectly.