Forum Discussion

Axs692Sxa4948's avatar
Axs692Sxa4948
Rising Newcomer
8 days ago

Xbox Crash then default to French language text. Can't change it in settings

The game crashed, and after a restart everything was the same except all text is in French. Even when I go into the settings and reselect English it stays French even though the settings say English. Returning to default setting doesn't restore it either. 

  • oneasstorisk's avatar
    oneasstorisk
    Seasoned Newcomer

    I have a similar issue. Was playing in English just fine for a few hours, and when I went back in the game it is stuck on French. Changed all settings to English, but it doesn’t fix the problem. 

    • Axs692Sxa4948's avatar
      Axs692Sxa4948
      Rising Newcomer

      That's exactly what I had. I hard shut down and reset my console and the game a few times, it didn't work at first but then it reset to English on the 3rd try. Not sure if it was luck or server lag but try some hard resets 🤞

  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager

    Hey Axs692Sxa4948 and oneasstorisk 

    If you're on Xbox can we try the following first?

    Troubleshoot PC, PlayStation, and Xbox crashing or freezing

    If this continues, Would it be possible to get more information on this?

     

    • EA ID (PSN ID/Gamertag):
    • Which platform are you on?
    • Are you getting an error message?
    • Are you playing from the device's internal storage or an external drive?
    • If possible, share a Screenshot or Clip...
    • If on PC, please share a DxDiag file and an EA app Error ID Number

     

    We can use this information, to help make the team aware of the issue and to further investigate. 

    Cheers!

     

     

    • Woody6977's avatar
      Woody6977
      Seasoned Newcomer

      Is there a fix for this yet? Language in game is showing English in settings but every bit of text is in French. Un-installed and re-install of the game on my Xbox Series X did nothing to fix.... not going to reset console. All other games work correctly. 

      • DragonMama25's avatar
        DragonMama25
        Newcomer

        I’m having the same issue but it’s with Russian on my Ps5. I cannot change the language. Is there really no fix for this?