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Howar0501's avatar
Howar0501
Rising Newcomer
25 days ago

i can't connect my ea account with my xbox account

These two days, every time I try, it shows an error message and won't let me complete the link. 

Something went wrong...

We encountered an error and couldn’t complete your request. Try again a little later.

how can i solve this problem, or how long should i wait.

2 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    25 days ago

    Hi there, I'm sorry to hear you're having problems linking your accounts. 

    Just to confirm, are you trying to link the accounts directly from your Xbox? In case the problem is happening on Xbox, please try going to your Connected Accounts page and linking it from there: 

    https://myaccount.ea.com/am/ui/connected-accounts 

    Let us know how that goes.

  • Howar0501's avatar
    Howar0501
    Rising Newcomer
    24 days ago

    and i press go back 

    i've no idea what i should do now 

    i've never linked this account to an xbox acc before.

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