Forum Discussion

3 years ago

Cannot change email due to page hang

I cannot change my original email.

When I can enter the page to submit new email and fill in verification code. But after I clicking submit, the whole page just hang and has no response anymore.

If I refresh the page, I found the email not changed.

How can I solve this issue

discussion

2 Replies

EA_Darko
Community Manager
3 years ago
Hey @wdssmikoo have you tried in a different browser or network to see if you have the same issue?

Darko
Lemming_ie
2 years ago
@wdssmikoo I was having the same issue that you had above. Check that you are not trying to change your primary email address to one already assigned as your secondary email address.

Once I changed my secondary and then tried to update the primary email address again it worked just fine.