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Simskrystallen's avatar
Simskrystallen
3 years ago
Solved

Change game language in the new ea app

I'm getting a lot of complaints about EA's new app.
I think it was perhaps a little too early to force people over to the new app.

Because in the new app you cannot for example choose Norwegian as the language. And users also have no option to change the language in the games. This is very frustrating and I hope someone can take this up with someone who can resolve these issues with the new app.

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Best regards,
Simskrystallen

CM edit: removed name to protect player privacy.

discussion

20 Replies

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hey @Simskrystallen,

    It is indeed correct that the EA app itself isn't available in all languages where Origin was available in. Thanks for the feedback regarding that.

    However, you should still be able to change the install language of a game when, if you that is something you want to do.

    To do this, you have to reinstall the game in the language where you want it to be installed in. You can only change the install language of a game during the install process, by clicking on "Change" next to where it says "Language" > "English".
  • Simskrystallen's avatar
    Simskrystallen
    3 years ago

    Seriously @EA_Leeuw.
    I am the owner of Norway's largest private website for The Sims news. My identity is not exactly very hidden. But ok. :-P


    In the meantime, I have been in contact with SimGuruLaylaika, who is the "Nordic Integrated Communications Manager". And she is on the case. You most likely know who it is.

    This was her last reply:

    Hey Simon,
    there definitely is something up, for me all is well in Swedish but Norwegian seems off.
    I have escalated this, and I will let you know once it's sorted out.
    Thanks for letting me know 🙂
    /xxxxxx < Censored name

    So things will hopefully settle down soon for those of us who want to play The Sims 4 in Norwegian again. ;-) 

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    Best regards,
    Simon
    Simskrystallen

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @Simskrystallen,

    On the forums, we have to remove any potential player-sensitive data.

    Regarding the EA app/The Sims 4; I am not aware of anything sadly. At the moment, it doesn't seem like it is possible to install the EA app in the Norwegian language, same as for a lot of other (smaller) languages like Dutch for example. However, I have escalated this here internally.

    Regarding installing a game it another language; it has always been possible to install The Sims 4 (and all other games that support other languages other than English) in another language via the EA app, via the method that I mentioned above.

    Please see this image, for example:

  • Simskrystallen's avatar
    Simskrystallen
    3 years ago

    @EA_Leeuw

    The problem is:

    Yes... You can select Norwegian as the language for The Sims 4. But if you select Norwegian as the game language, the game will be instaled with english language. That's is the BIG issue we have here in Norway. 😅

    I have prefered the EA-app in Norwegian too. But a Norwegian language for The Sims 4 is more important! 🧐

  • Simskrystallen's avatar
    Simskrystallen
    3 years ago

    Thank you very much @EA_Leeuw 😊

    I have and I'm using Origin, but this is definitely a tip that I will share with other people who have problems with this. <3 

    Best regards, 
    Simon

    Simskrystallen

  • 14e2128705c056d's avatar
    14e2128705c056d
    3 years ago

    Ursäkta om jag missuppfattade något men gick det att få Sims 4 på svenska i den nya värdelösa EA appen?

    Sorry if I misunderstood something but was it possible to get Sims 4 in Swedish in the new useless EA app?

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