Hi there, @Chingis27
Unfortunately, we can't make any changes to an account without verifying ownership. You're welcome to contact an advisor again if you're able to recall the answers to the verification questions they are asking.
Community ManagerHi there, @Chingis27
Unfortunately, we can't make any changes to an account without verifying ownership. You're welcome to contact an advisor again if you're able to recall the answers to the verification questions they are asking.
Please see the link in the original post. It seems it may be possible to have EA send my linked PSN account a message for helping with verification. Someone needs to review my limitations and the situation on an individual basis and help me work through this.
Community ManagerYou'll need to contact an advisor and verify ownership of the account before any changes can be made.
Who do you contact for that info? Can you post a link to a person who can help? I have a similar issue can't even get ahold of anyone to help me
