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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

Re: EA RANDOMLY BANNING PEOPLE

Hi @VoristicAdrien

As per the AHQ Guidelines

  • Don't abuse the formatting options. Nobody likes being YELLED AT!!?!? This means, don't overuse:
    • ALL CAPS
    • Extra-large fonts
    • Repeated symbols

Regarding your query:

Unfortunately, any EA account sanctions cannot be discussed through the forum, but you will need to contact the Terms of Service team for this.

They will only be able to respond to the email associated with the EA account. 

The process to contact our Terms of Service team can be found here: https://help.ea.com/help/account/information-about-banned-or-suspended-accounts/.

Thanks.

1 Reply

  • This is bull. I was banned without any reason. I read the terms and I didn't fall into any of the categories. Stop giving bull answers to people. I've been a loyal customer since 2013. First time getting banned.  Its like being charged with a crime and them not telling you what the crime is. I was given no legit reason. Really? I have never cheated or illegally tried to in the 20+ years ive been a customer. Ever. You keep saying it's the people's fault when the developers should fix the problems or glitches that causing the problems. People pay good money and play honestly and still got banned. It's fraud and your company should be ashamed of itself.  Catch the real cheaters and rewrite your terms. To vague. You have auction house problems because your bots are messing it up....fix it. You are banning people because you give game players the option to set there items at max price and then banning them for doing it. Its fraud and nothing in "the terms of violation "saying you can't. Stop directing people to ea help because its garbage. Be honest. Your system is flawed.  I really hope you fix it before lawsuits start getting filed. Its on your development team and not us. It's seriously unbelievable what you are doing to people and un ban my game access. I really hope people get together and fight this because it's wrong. Un ban the people that are playing fair and legit. Please un ban me immediately so I can continue playing madden.  The game I've loved and put alot of time and money in for so many years. Pleeeeeaaasse! It's utterly ridiculous what you're doing to the real gamers. 😒 I'm am so pissed. Seriously get your issues together and fix it for the real gamers that play the right way. I have been for 20+ years and this whole mess is just wrong. John Madden would be turning over in his grave if he knew what you were doing to people. RIP. 

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