Today, I reinstalled my Origin desktop app due to download issues - trying to update Apex Legends. It's a 2-part update, a 44Gb and 14Gb update. The 44Gb downloads fine, but for some reason the 14Gb stops after a few seconds of download, so I had to pause and resume the download all the time. Anyone here experiencing similar issue?
Community ManagerHey @GabMeKing this kind of error can point to something blocking Origin, can you ensure that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open
The ports to open are:
TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
UDP: 1024-1124; 18000; 29900
You can also try turning off the routers firewall to see if it helps.
Darko
Oh my god do these guys read anything we say??? It’s to do with EA DESKTOP NOT ORIGIN...
Community ManagerHey @KESZIEKESZIE what is happening when you try to play the game, are you seeing an error message of any kind?
Darko
Well i managed to fix the download speeds by reverting back to an windows 10 version. It turns our one of the new windows updates broke the PC so yeah.
So there is no fix for EA Desktop's pathetic download speeds? Cause I do not see anybody in this thread asking about orgins
Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 13-10-2021
Summarize your bug Download speed bottlenecked
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try downloading any game from EA Desktop application
What happens when the bug occurs? Very slow download speeds, probably capped/bottlenecked
What do you expect to see? Download speed according to my internet plan
I'm using EA pass included with the Xbox Gamepass Ultimate to download EA games. It required me to download this EA Desktop app to do so. When the download started, I realised that the download speed is probably bottlenecked to about 2.8MBps (22mbps), while I should be getting speeds of around 15MBps(150mbps internet plan). No other application is using internet and network utilization is also very low. I've tried various workarounds like disabling anti-virus, using a VPN, etc. from reading other threads about this issue but nothing seems to work. I'd be glad to have a working fix for this.
There is a fix that a user found on the last page (May I specify a user) which is as simple as launching it in admin mode 😞
I’m currently downloading a game (to EA app NOT Origin) at a speed of 70-72kb. I’ve seen so many people who have reported the same download speeds. If it were a connectivity issue, it doesn’t make sense that so many different people in different places with different internet connections and plans are ALL reporting this same thing.
I’ve been downloading ONE ☝️ game for the past TWO days and nights. This is after spending two days troubleshooting the app to make it run. I lowered my firewall, other security and all permissions.
I’m only at 30% and this isn’t even including all the packs. I’m still here only because I have invested thousands of hours in this one version of the game, (+ a lot more on other versions). . If I were a new player, I wouldn’t be. I’d quit. I thought Origin was bad... smh.
It’s gut wrenching, knowing how much I have lost, already - ALL of my saves. All mods and cc. I’ve seen this is typical for way too many people.
I am open to suggestions.Thanks in advance.
@EA_Darko wrote:Hey @GabMeKing this kind of error can point to something blocking Origin, can you ensure that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open
The ports to open are:
TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
UDP: 1024-1124; 18000; 29900
You can also try turning off the routers firewall to see if it helps.
Darko
How do we check which ports are open?? Why is this so complicated?
@vP1xel wrote:Oh my god do these guys read anything we say??? It’s to do with EA DESKTOP NOT ORIGIN...
Did you ever find a workaround or solution to slow download speeds?? I’m looking at 50% and 72kb (yes KB!!) on ONE game - haven’t even started w the packs, yet
I had a similar problem. However, I noticed a very weird fix for it. My download seemed to be going incredibly slow whilst I was viewing the download details. But when I clicked on another tab, for example, "Browse" the update downloaded at normal speeds. Worked for me but might not for you. Hope this helps
The problem with this fix is that it doesn't work, for me atleast. All i see is the Admin coming with bs gaslighting responses. Running admin mode did nada for me, my download will take 1470hr's at this pace.
I just tried that and it from from download not even 1mb per sec to 5gb in under 1 min thank you so much wouldn’t expect such an easy thing to work.
