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Re: Slow Download Speeds on EA app

Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) eb417293-4517-47c3-b763-6bb79ba760cf
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 19.07.21 09:48
Summarize your bug I contacted both live support and twitter support, but none of them could find a solution to my problem. While downloading the games, my download speed is stuck at 3mb/second and i have 100mbit. I can download games with full speed at other services like Steam, Battle.net, torrent etc... My download speed neither goes below this speed nor goes above 3mb/s. I tried all the solutions on the internet but none of them worked. So anyone knows how to solve my problem?
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I dont know.
What happens when the bug occurs? My Download speed stucks
What do you expect to see? Solution for my problem

I contacted both live support and twitter support, but none of them could find a solution to my problem. While downloading the games, my download speed is stuck at 3mb/second and i have 100mbit. I can download games with full speed at other services like Steam, Battle.net, torrent etc... My download speed neither goes below this speed nor goes above 3mb/s. I tried all the solutions on the internet but none of them worked. So anyone knows how to solve my problem?

4 Replies

  • strmonfifa's avatar
    strmonfifa
    3 years ago

    I have fixed it. You have to cap the download speed to 20 mb/s and it will go faster

  • Changing the Download speed to 20MB/S worked for me. Not the best speed but it was in the 10+MB/s range.

  • Setting it 20mb didn’t do anything at all. If anything it made my download worse.

  • AGrumpyGnome170's avatar
    AGrumpyGnome170
    2 years ago

    I’ve uninstalled and reinstalled the app. I’ve changed my download setting. I’ve closed all apps connected to the internet and it STILL isn’t working. I’ve payed for EA pro and this is the download I receive? This is beyond a joke. You take money and then gaslight saying it’s from our side. I have 300MB download and it won’t even go over 1MB. I’ll be making a ticket for my money back cause this is thievery. Why change to a “better and faster app” when it clearly isn’t. Origin had its issues but this is a f*cling joke.

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