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EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
6 months ago

Re: Slow Download Speeds on EA app

Hey there, 

I'm sorry to hear that the download speeds of EA app are very slow on your device. Could you please list the steps you've tried so far so we don't ask you to try the same steps again?

While I don't know what troubleshooting steps you've performed so far, I suggest that you start by disabling any background apps that may conflict with the EA app: Closing background applications. A Clean Boot could also help: How to clean or safe boot your computer

Let us know how that goes,

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  • Nevouses's avatar
    Nevouses
    6 months ago

    Hey EA

    I have exactly the same problem. I bought F1 24 and cant even reinstall the EA App because it gets stuck just as same as it gets in the pictures from the other guy. Please help i feel like I wasted money on getting nothing if I cant even install and neither play the game.

    thanks in advance

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    6 months ago
    Hi @Nevouses,

    Can you please try the steps mentioned above and let us know if you're able to install the EA app after that?
  • Nevouses's avatar
    Nevouses
    6 months ago

    Hi I tried barely everything I deactivated any kind of firelwalls tested other downloads and tried to reinstall the launcher but it gets stuck at downloading without even downloading anything.

    So I tried many things even the settings with time and date to beta and stuff. 
    please help me 

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