Re: Why does the EA app display "Games have been removed from your library"?

Same here; I just opened the EA app for the first time in a few weeks, and found this message indicating that "quest_item" has been removed for an unlisted reason. I see many other people have the same quest_item listed as having been removed. I tried both Help > Restart App and Help > App Recovery but I still get the same message. 

Does anyone know what this quest_item is? Whatever it is, I paid for it, I want it back.